Benjamin C. Johnson

• Developed targeted training programs to increase employee awareness and understanding of compliance requirements.
• Reduced regulatory risk exposure by conducting in-depth risk assessments and audits.
• Championed continuous improvement initiatives for enhancing overall compliance performance metrics.
• Collaborated with senior leadership to set strategic direction for the organization''s compliance function, aligning objectives with business goals.
• Increased operational efficiency with the adoption of automated compliance management tools.
• Managed high-performing teams responsible for various aspects of the company''s compliance program, fostering an environment of cooperation and excellence.
• Enhanced compliance program effectiveness by developing and implementing comprehensive policies and procedures.
• Advocated for policy changes within the organization to ensure continued compliance with new and existing regulations.
• Implemented robust monitoring systems for detecting potential violations, leading to swift remediation efforts.
• Established a culture of ethical behavior by promoting transparency, accountability, and adherence to corporate values throughout the organization.
• Served as a trusted advisor on complex legal matters related to regulatory guidance interpretation and enforcement actions response strategies.
• Performed regular compliance reviews and audits, identifying non-compliance issues.
• Addressed compliance issues by developing and implementing corrective action plans.
• Kept up to date on compliance trends and rulings using meticulous research and study.

• Recruited, hired and trained staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and clients for continued compliance with associated regulations.
• Assisted in establishing/growing the SUD Telehealth program while providing clinical supervision to telehealth counselors.
• Introduced/implemented documentation, client care, and completion procedures to maintain standards of care while meeting quality assurance benchmarks.
• Implemented quality assurance measures and regular audits to track program success and address any identified non-compliance concerns promptly.
• Communicated effectively with DHS to ensure compliance with statute requirements.
• Oversaw, from start to finish, several new license applications, 1115 demonstration enrollment (and maintenance of compliance with such requirements including all submissions regarding MA/BHF-funded clients to the state), culturally specific and co-occurring enhanced program implementation, and insurance credentialing/recredentialing audits.
• Developed trainings, standards, and regulatory auditing processes to ensure new policies and procedures (due to changes in state law) were understood and implemented effectively.

• Provided clinical supervision to LADCs/ADC-Ts/PRS staff/Interns while also facilitating multi-disciplinary meetings to ensure collaboration within client care.
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
• Managed and supervised administrative and daily program operations, complying with policies and regulations (245G compliance and chart/billing audits).
• Tracked staff productivity and provided effective strategies to increase productivity and client care.
• Coached team members on productivity strategies to accomplish challenging goals.
• Participated in pilot tests and revised programs based on feedback and results.
• Provided oversight to IOP and OP programs while implementing various curriculum-based practices.
• Provided oversight to admissions/intakes to OP and IOP programs.
• Provided oversight to the hiring/orientation processes.

I worked as a Licensed Alcohol and Drug Counselor providing direct care and case management services to clients, completing assessments and referrals, providing individual and group counseling, and performing all of the 12-core functions as an LADC. I worked in collaboration with clients' caseworkers and legal team while also working with clinical team/staff (mental health, peer recovery staff, other clinicians, etc.) to enhance care and provide effective services to clients in the program. This program is heavily based on evidence-based curriculum; which I am trained in and able to facilitate to clients.

I served as a chemical dependency counselor at MN Adult and Teen Challenge for roughly three years while providing clients with person-centered care (Group and individual sessions) through applying person-centered, evidenced based, and best practices/approaches. I was competent and performing all 12 core function of treatment processes. I contributed and worked well as a team member with other clinicians to enhance client care and provide the most beneficial and ethical services available. I also trained 4 interns while working for MN Adult and Teen Challenge to further expand the field and help develop more competent counselors going in to the field.

• Led supportive group discussions and education sessions with alcohol and drug users and families.
• Facilitated group and individual therapy in outpatient setting.
• Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
• Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.
• Developed and maintained courteous and effective working relationships.
• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Developed individual treatment goals based on history and diagnosis.
• Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
• Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.

A paid internship where I was able to hold my own caseload of clients and provide direct care while engaging in the opportunity to excel in my ability to be an efficient and effective alcohol and drug counselor. I was able to provide care and work on becoming more competent in the 12 core functions and client-centered care through evidence based techniques.

• Assists clients with various needs to support them in their recovery
  
• Sets priorities in monitoring clients, making house rounds, documentation of pertinent information and completion of other agency assignments
• Highly dependable and can be counted on to work independently, having the ability to work with little direction
• Available, in a friendly respectful dignified manner, to clients for questions and other assistance
  
• Encourage clients to achieve their goals by functioning as a positive role model