Benjamin Joseph
Upton,MA
Summary
Dynamic IT Help Desk Technician and Lifeguard with a proven track record in technical troubleshooting and effective problem-solving. Excelled in leadership roles at Mendon Upton Regional Schools District, managing over 7,000 devices and fostering strong community relations in Nipmuc Flag Football. Skilled in information security and known for exceptional communication abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Town of Upton
06.2023 - Current
- Performed swim tests on new campers, persevered and protected town beach front. Normal Lifeguard duties.
References:
Maria Cherbuino
(774) 450-5182
mcherbuino@uptonma.gov
IT Help Desk Technician
Mendon Upton Regional Schools District
03.2023 - 07.2024
- Rolled out, maintained, and managed a fleet of over 7,000 devices district wide.
- Troubleshoot and diagnose iPads, MacBooks, Smart Screens, Apple TV's, and printers.
References:
Sam ONeal:
(508) 332-8197
soneal@mursd.org
Joe Leacu:
(508) 294-5822
jleacu@mursd.org
Flag Football Head Referee
Nipmuc Flag Football
08.2021 - 11.2023
- Strengthened relationships between referees, players, and coaches through clear communication and mutual respect.
- Streamlined communication with coaches and players, effectively resolving disputes in a timely manner.
- Setup and break down fields in a timely and organized manor.
References:
Mike Curry
(617) 901-9716
Chris Corbett:
(508) 564-8014
IT Consultant
Target
07.2022 - 10.2023
- Informed customers to help make educated purchases.
- Organized and pushed out new technology products onto the sales floor.
- Stocked, organized, and updated shelves on the sales floor.
Education
High School Diploma -
Blackstone Valley Regional Technical High School
Upton, MA05.2024
Skills
- Strong communicator
- Effective problem-solver
- Leadership Qualities
- First Aid
- CPR and AED Training
- Critical Thinking
- Help Desk Operations
- Wireless Networking
- Application installations
- Mobile Device Management
- Operating system management
- Information Security
- Technical Troubleshooting
Certification
- Lifeguarding Certification - American Red Cross.
- First Aid Certification - American Heart Association.
- OSHA Certified
- CPR/AED Certification
Timeline
Lifeguard
Town of Upton
06.2023 - Current
IT Help Desk Technician
Mendon Upton Regional Schools District
03.2023 - 07.2024
IT Consultant
Target
07.2022 - 10.2023
Flag Football Head Referee
Nipmuc Flag Football
08.2021 - 11.2023
- Lifeguarding Certification - American Red Cross.
- First Aid Certification - American Heart Association.
- OSHA Certified
- CPR/AED Certification
High School Diploma -
Blackstone Valley Regional Technical High School
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