Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BENJAMIN KEELING

Durant,USA

Summary

Dedicated and customer-focused professional with extensive experience in client relations, claims processing, and service delivery across diverse industries. Adept at managing high volumes of inquiries, providing accurate information, and resolving complex issues efficiently. Skilled in documenting activities, analyzing data, and maintaining compliance with company policies and industry regulations. Proven ability to handle multiple tasks, prioritize effectively, and contribute to team success. Strong interpersonal and communication skills, with a demonstrated commitment to enhancing customer satisfaction. Recognized for consistently meeting productivity and quality standards, with a track record of driving positive outcomes through attention to detail and proactive problem-solving.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Thorough Home Inspector known for high productivity and efficient task completion. Specialized in structural integrity assessments, electrical safety inspections, and pest detection. Excel at critical thinking, problem-solving, and clear communication to ensure comprehensive reporting and client satisfaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Residential Home Inspector

Pna
08.2024 - Current
  • Worked effectively on ladders to check attics, roofs and other high spaces.
  • Documented findings in detailed reports that included photographs and diagrams.
  • Inspected foundations for signs of water damage or foundation settling.
  • Maintained accurate records of all activities related to each inspection performed.
  • Conducted visual inspections of structures, including roofs, attics and crawlspaces to assess structural integrity.
  • Identified safety issues such as mold, asbestos or lead-based paint hazards.
  • Highlighted critical issues with descriptions and photographs in detailed home inspection reports.
  • Assessed the overall condition of doors, windows, siding and other exterior components.

Residential Home Inspector

JMI Reports
08.2018 - 05.2021
  • Worked effectively on ladders to check attics, roofs and other high spaces.
  • Documented findings in detailed reports that included photographs and diagrams.
  • Inspected foundations for signs of water damage or foundation settling.
  • Assessed the overall condition of doors, windows, siding and other exterior components.
  • Maintained accurate records of all activities related to each inspection performed.
  • Conducted visual inspections of structures, including roofs, attics and crawlspaces to assess structural integrity.
  • Identified safety issues such as mold, asbestos or lead-based paint hazards.

Satellite Installation Technician

Dish Network Corp
03.2009 - 08.2018
  • Enhanced system performance for clients by conducting thorough diagnostics and troubleshooting of satellite equipment.
  • Proactively identified opportunities for upselling additional products and services, contributing to company revenue goals.
  • Effectively troubleshooted issues both onsite and remotely, allowing quick resolution of problems without the need for additional service visits.
  • Ensured timely completion of projects by managing work schedules effectively.

Education

HS Diploma -

Kingston High School
Kingston, OK
05.2000

Skills

  • Customer Service Expertise
  • Problem Resolution
  • Team Collaboration
  • Attention to Detail
  • CRM Proficiency
  • Conflict Resolution
  • Time Management
  • Client Relations
  • Sales Proficiency
  • Process Improvement
  • Communication Skills
  • Multi-Tasking
  • Complaint Handling
  • Quality Assurance
  • Task Prioritization
  • Analytical Thinking
  • Positive Attitude
  • Empathy in Service
  • Contract Compliance
  • Schedule Adherence
  • Information Research
  • Account Management
  • Home inspection
  • Structural evaluation
  • Safety hazard identification
  • Report writing
  • Visual inspection
  • Risk assessment
  • Critical thinking
  • Structural inspection
  • Professionalism

Certification

Driver's License

Timeline

Residential Home Inspector

Pna
08.2024 - Current

Residential Home Inspector

JMI Reports
08.2018 - 05.2021

Satellite Installation Technician

Dish Network Corp
03.2009 - 08.2018

HS Diploma -

Kingston High School
BENJAMIN KEELING