Benjamin Kelley
Herriman,UT
Summary
Entrepreneurial Owner known for outstanding productivity and efficiency in task completion. Possess specialized skills in strategic planning, financial management, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring successful business operations and growth. Skilled in law enforcement and public safety, with experience. Possesses critical thinking, and problem-solving skills to effectively address community concerns and crime prevention. Have made significant impact in previous roles through successful community engagement initiatives and reducing crime rates. Demonstrated ability to work under pressure, make quick decisions in challenging situations, and maintain high standards of integrity and professionalism.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Police Officer
South Jordan City
South Jordan, UT
05.2023 - Current
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Ensured compliance with local laws by performing periodic safety inspections of businesses.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Trained and supervised new police recruits through different phases of their training program.
- Conducted commercial vehicle safety inspections under FMCSA/CVSA guidelines
Owner
Pine Ridge Logistics
Park City, UT
12.2021 - 05.2023
- Ensured compliance with company policies, procedures, safety regulations and applicable laws.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Scheduled maintenance activities for equipment used by the business.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Negotiated contracts with carriers for cost-effective shipping solutions.
- Enhanced customer service protocols for transportation operations, achieving higher customer satisfaction scores.
Deputy Sheriff
Morgan County Sheriff's Office
Morgan, UT
01.2019 - 12.2021
- Performed searches for missing persons using a variety of investigative methods.
- Issued traffic tickets and wrote incident reports according to commissioner specifications.
- Arrested individuals suspected of criminal activities, following proper legal procedures.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Patrolled assigned areas to detect and prevent criminal activity.
- Investigated suspicious persons or activities to determine if criminal activity was present.
- Responded to emergency calls for service and provided assistance as needed.
- Wrote detailed arrest and accident reports.
Deputy Park Ranger
Department of Natural Resources
East Canyon, UT
02.2021 - 09.2021
- Performed searches for missing persons using a variety of investigative methods.
- Issued traffic tickets and wrote incident reports according to commissioner specifications.
- Arrested individuals suspected of criminal activities, following proper legal procedures.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Patrolled assigned areas to detect and prevent criminal activity.
- Investigated suspicious persons or activities to determine if criminal activity was present.
- Responded to emergency calls for service and provided assistance as needed.
- Wrote detailed arrest and accident reports.
- Enforced park rules and regulations to maintain a safe environment for visitors.
- Provided visitors with information about park programs, facilities, and services.
- Helped participants enjoy activities while ensuring adherence to protocol.
Reserve Police Officer
Harrisville City Police Department
Harrisville, UT
02.2020 - 11.2020
- Performed searches for missing persons using a variety of investigative methods.
- Issued traffic tickets and wrote incident reports according to commissioner specifications.
- Arrested individuals suspected of criminal activities, following proper legal procedures.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Patrolled assigned areas to detect and prevent criminal activity.
- Investigated suspicious persons or activities to determine if criminal activity was present.
- Responded to emergency calls for service and provided assistance as needed.
- Wrote detailed arrest and accident reports.
Constable
All Pro Security
Provo, UT
12.2018 - 12.2018
- Provide court security for court proceedings
- Transport court inmates to and from court proceedings
- Secure inmates for court transport in full restraints(belly, leg shackles, hand restraints)
Customer Engagement
Black Rifle Coffee Company
Salt Lake City, UT
12.2016 - 12.2018
- Maintained a high level of professionalism when dealing with difficult customers.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Strengthened customer retention by offering discount options.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered customer inquiries via phone, email, and chat.
Customer Loyalty Professional
Vivint Smart Home
Lindon, UT
02.2015 - 12.2016
- Monitored customer satisfaction levels through surveys and feedback forms.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Performed customer negotiations to reach fair conclusion for both business and customer.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Created communication materials informing existing customers about new features or benefits associated with our reward programs.
- Conducted detailed analysis and research of customer retention issues to facilitate timely and successful resolutions.
Education
Police Academy - Law Enforcement Officer
Salt Lake Community College
Sandy, UT08.2018
Police Academy - Special Functions Officer
Salt Lake Community College
Sandy, UT04.2018
High School Diploma -
Park City High School
Park City, UT06-2013
Skills
- Negotiation
- Staff hiring
- Administrative oversight
- Financial management
- Business administration
- Staff management
- Customer relations
- Verbal and written communication
- Client service
- Hiring and staffing
- Accident investigation
- Firearms proficiency
- Interviewing techniques
Certification
- Commerical Vehicle Safety Alliance (CVSA) Inspector
- Field Training Officer
- Senior Police Officer
- Law Enforcement Officer
Accomplishments
- 2020 Fraternal Order of Police Agency Member of the Year
- POST Class Vice President
- South Jordan Fraternal Order of Police Lodge #16 secretary
Languages
English
Native/ Bilingual
Spanish
Elementary
References
References available upon request.
Timeline
Senior Police Officer
South Jordan City
05.2023 - Current
Owner
Pine Ridge Logistics
12.2021 - 05.2023
Deputy Park Ranger
Department of Natural Resources
02.2021 - 09.2021
Reserve Police Officer
Harrisville City Police Department
02.2020 - 11.2020
Deputy Sheriff
Morgan County Sheriff's Office
01.2019 - 12.2021
Constable
All Pro Security
12.2018 - 12.2018
Customer Engagement
Black Rifle Coffee Company
12.2016 - 12.2018
Customer Loyalty Professional
Vivint Smart Home
02.2015 - 12.2016
- Commerical Vehicle Safety Alliance (CVSA) Inspector
- Field Training Officer
- Senior Police Officer
- Law Enforcement Officer
Police Academy - Law Enforcement Officer
Salt Lake Community College
Police Academy - Special Functions Officer
Salt Lake Community College
High School Diploma -
Park City High School
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