BENJAMIN KELLY
Summary
Professional Inventory Control Manager offering 10 years of expertise in supervising and training 100+ employees working in large warehouses. Successful in meticulously managing logistics, planning employee schedules and communicating with vendors and customers to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting.
Overview
12
12
years of professional experience
Work History
Inventory Control Manager
S.P. Richards Co.
05.2018 - Current
- Manages Inventory for 189,000sqf facility with 29,000 SKUs
- Responsible for the management, direction, and development of 65 employees; 5 direct report and 60 indirect.
- Inventory Management processes and programs implemented for FY2022 resulted in inventory gain of $4,867 with 12-Month Inventory valued at $140M
- Improved facility inventory accuracy by 21% and Order Exceptions by 34% through comprehensive restructuring of Receiving, Production, and Freight Claim processes since becoming Inventory Manager in 2018
- Established quarterly revamp of warehouse layout to increase receiving and production efficiency through usage of Heatmaps, Sales Volume, and Inventory Turn data
- Developed and now managing a Dynamic Bulk Replenishment program to predict inventory needs for maximum efficiency
- Developed and now managing expired goods program encompassing standard FIFO, case expiration tracking, and facilitating the sale of pending expirations at cost order to eliminate inventory write-offs
- Maintains branch-level Three-Way-Match program
- Responsible for development and management of procedures to correct vendor and customer order discrepancies
- Manages RTV program with vendors
- Coordinates with FTL and LTL carriers for optimal inbound delivery scheduling
- Investigates and corrects Gross Margin and Pricing discrepancies
- Established procedures maintain facility Standard Operating Procedures to ensure Sarbanes-Oxley Audit compliance
- Manages DC-level Customer Special Order and Drop-Ship Programs
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Maintained control of cycle counts, physical inventory and discrepancy research.
- Motivated and managed performance, activities and responsibilities of Inventory Control Team.
- Cross-referenced invoices and supplies for reporting accuracy.
- Traced item history to determine reason for discrepancies between inventory and stock control records.
- Managed multiple complex inventory activities and client-driven projects.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Integrated warehouse operations with existing and new business processes.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Tracked production and quality control systems to proactively identify deficiencies.
- Reviewed established business practices and improved processes to reduce expenses.
- Created and enforced detailed organization processes to increase quality and service standards.
- Conducted research to address shipping errors and packaging mistakes.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Processed damaged goods and completed defective inventory paperwork.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Raised inventory accuracy and accountability by creating new automated tracking method.
- Planned allocation of resources, materials and equipment for facility.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Warehouse Supervisor
S.P. Richards Co.
08.2012 - 05.2018
- Direction and Supervision of 26 employees
- Increased order accuracy by 6% over 4-year period
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept detailed records of inventories and merchandise inventory transactions.
- Ensured timely nightly delivery of customer orders under tight time schedules in a high-pressure and fast moving environment.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw daily operations and shipping and handling processes.
- Operated warehouse material handling equipment correctly to move loads.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Used warehouse management software to reconcile daily inventory.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Promoted diligence and culture of safety for drivers and warehouse operations.
- Supported production workers in meeting goals without compromising safety and compliance.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Trained new team members on proper and safe use of tools and equipment.
- Assigned tasks to team members to complete within designated time frames.
- Met or exceeded production goals and objectives by following strict procedures.
- Enforced team adherence to safety regulations and protocols.
- Resolved conflicts between team members and addressed complaints or grievances.
- Monitored production levels and implemented measures to increase output.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
Shift Lead
S.P. Richards Co.
09.2011 - 08.2012
Skills
- Manhattan Associates WMS
- IBM Sterling Selling and Fulfillment
- Oracle PeopleSoft
- IBM Order Management System
- DataMagine
- AS/400
- Microsoft Office (Access, Excel, Word)
- SAP Business Objects
- Dematic vPack PickDirector
- FORTE Automation Warehouse Control System
- KardexRemstar Shuttle XP VLM Systems
- SOP Writing
- KPI Tracking
- Profit and Loss Management
- Logistics Coordination
- Operations Management
- Hazardous Material Storage
- Inventory Management
- Staff Management
- Inbound Cargo Management
- Supply Chain Coordination
- Logistics and Supply Chain Software
- Analytic Tools and Methods
- Performance Maximization
- Project Management
- Defective Product Removal and Disposal
- Inventory Audits
- Staff Training
- Cost Control
- Issue Resolution
- Daily Operations Management
- Incoming Shipments Review
- Process Monitoring
- Logistics Integrations
Personal Information
Title: INVENTORY CONTROL MANAGER
Timeline
Inventory Control Manager
S.P. Richards Co.
05.2018 - Current
Warehouse Supervisor
S.P. Richards Co.
08.2012 - 05.2018
Shift Lead
S.P. Richards Co.
09.2011 - 08.2012
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