Benjamin Kemp
Smyrna,TN
Summary
Focused Receptionist with one and a half years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
2
2
years of professional experience
Work History
Receptionist
Animal Hospital of Park Glen
Fort Worth, TX
09.2021 - Current
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted incoming mail and directed to correct personnel each day.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Greeted and directed visitors to appropriate personnel and answered average of 10 to 30 calls and emails daily.
Receptionist
The Family Pet Clinic of Richland Hills
North Richland Hills, TX
04.2023 - 12.2023
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Greeted and directed visitors to appropriate personnel and answered average of 10 to 30 calls and emails daily
Receptionist
Alliance Animal Health Center
Fort Worth, TX
09.2021 - 09.2022
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Greeted and directed visitors to appropriate personnel and answered average of 10 to 30 calls and emails daily.
Education
High School Diploma -
Fossil Ridge High School
Keller, TX05.2021
Basics
Tarrant County College District
Fort Worth, TXSkills
- Multi-Line Telephone Skills
- Office Equipment Operations
- Organization and Efficiency
- Recordkeeping and Bookkeeping
- Appointment Scheduling
- Call Answering and Routing
- Verbal and Written Communication
- Reliable and Punctual
- Professional and Polished Presentation
- Multitasking and Prioritization
Timeline
Receptionist
The Family Pet Clinic of Richland Hills
04.2023 - 12.2023
Receptionist
Animal Hospital of Park Glen
09.2021 - Current
Receptionist
Alliance Animal Health Center
09.2021 - 09.2022
High School Diploma -
Fossil Ridge High School
Basics
Tarrant County College District
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