Benjamin Kieffer
Winchester,CA
Summary
Operations Manager An accomplished forward-thinking supervisor focused on meeting organizational expectations and goals. Drives success by guiding high-performing team members and building long-term employee relationships. Experienced supervisor capable of managing multiple divisions. A proactive and hardworking individual dedicated to continuous operational excellence.
Overview
9
9
years of professional experience
Work History
Maintenance Manager
- Resolved day to day operational issues to reach short - and long-term performance goals
- Reviewed production, quality, and maintenance reports and statistics to plan and modify maintenance activities
- Conducted regular inspections and audits to support the proper functioning of equipment, safety, and environmental compliance
- Monitored priorities and liaised between maintenance teams and management, delegating tasks to complete on schedule.
Operations Supervisor
- Evaluated team members performance and productivity, provided feedback, and implemented corrective actions
- Developed and maintained positive relationships with clients and other stakeholders
- Set and managed schedules to properly cover required areas and meet customer service demands.
Assistant Maintenance Supervisor
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity
- Assessed results to determine quality levels and isolate root causes of any identified faults
- Decreased knowledge shortfalls with ongoing training and close employee mentoring for new and less experienced team members
- Recruiter
- Placed advertisements, evaluated applicant credentials, and conducted initial interviews and pre- screening assessments
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Environmental Compliance Coordinator
- Performed regular and random site inspections to comply with municipal codes and ordinances
- Developed a strong understanding of products, services, systems, and processes in business and determined applicable policies
- Conducted environmental audits to verify compliance with federal, state, and local regulations.
Commodity Manager
- Optimized performance by monitoring daily activities and mentoring team members
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity
- Established positive and effective communication among staff and organization leadership, reducing miscommunications and missed deadlines.
Armory Supervisor
United States Marine Corps
04.2015 - 01.2024
- Collaborate with cross-functional groups to meet the organization's goals and ensure the success of organizational operations
- Provided technical leadership and guidance to the organizational leadership and external organization's, assisting in complex problems within the team and organization
- Screen, train, and mentor a small team with different skills and backgrounds in a new occupation
- Analyze and present information to the organizational leadership to support and enable sound decision-making that impacts the organization's future operations.
Education
Graphic Design, Press Technology
Century College
White Bear Lake, MNundefined
Dunwoody College Of Technology
Minneapolis, MNSkills
- Multitasking, Hard Working, Analytical Thinking, Strategic Leadership, Communication, Conflict
- Management, Critical Thinking, Time Management, Leadership Development, Productivity, Determination
- Initiative, Leadership, Motivation, Statistics, Mentoring, Proactive, Coaching Process, Focused, Operations
- Management, Environmental Compliance, Industrial Relations, Maintenance Management, Operations
- Excellence, Customer Satisfaction, Sound Decision Making, Environmental Testing, Routine Inspection
- Security Management, Corrective and Preventive Action, Safety Management, Cross Functional Skills, Site
- Inspection, Management
Timeline
Armory Supervisor
United States Marine Corps
04.2015 - 01.2024
Maintenance Manager
Operations Supervisor
Assistant Maintenance Supervisor
Environmental Compliance Coordinator
Commodity Manager
Graphic Design, Press Technology
Century College
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Dunwoody College Of Technology