Benjamin Kile
Meadow Vista,California
Summary
Proven track record in enhancing customer loyalty and streamlining operations, as demonstrated at Target and with Ryan Kile. Skilled in worksite organization and maintaining professionalism under pressure, I excel in teamwork and attention to detail, significantly improving project efficiency and customer satisfaction.
Experienced with assisting in tile setting, including surface preparation and material handling. Utilizes skills in ensuring accurate tile placement and alignment for quality results. Knowledge of safety practices and maintaining cleanliness on job sites.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Target
11.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Tile Setter Helper
Ryan Kile
07.2022 - 08.2022
- Increased customer satisfaction by maintaining a clean and organized workspace during projects.
- Improved tile setting efficiency by assisting in the preparation of work areas and materials.
- Enhanced project completion rates by providing support to the lead Tile Setter with various tasks.
- Streamlined operations by loading trucks with necessary supplies before each job site visit.
- Ensured accurate measurements for cutting tiles, resulting in a precise fit and professional appearance.
- Reduced waste and saved costs by carefully handling delicate materials such as ceramic, glass, and stone tiles.
Education
High School Diploma -
Colfax High School
Colfax, CA12-2023
Skills
- Compound mixing
- Worksite safety
- Mortar mixing
- Worksite organization
- Teamwork and collaboration
- Attention to detail
- Reliability
- Site cleanup
Timeline
Customer Service Representative
Target
11.2024 - Current
Tile Setter Helper
Ryan Kile
07.2022 - 08.2022
High School Diploma -
Colfax High School
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