Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Kim

Antioch,CA

Summary

Dynamic professional with 25 years of customer service experience, excelling in inventory control and shipping operations at Whole Foods Market. Proven ability to enhance workplace safety and streamline processes, ensuring accurate and timely deliveries. Strong leadership and communication skills foster team collaboration and drive operational excellence.

Overview

34
34
years of professional experience

Work History

FedEx Supervisor

Brady Plus
Livermore, CA
09.2024 - 07.2025
  • Coordinated outbound shipments to ensure timely delivery of products.
  • Operated shipping software to generate labels and track packages efficiently.
  • Inspected outgoing shipments for accuracy and proper packaging standards.
  • Communicated with carriers to schedule pickups and resolve shipping issues.
  • Maintained shipping logs to document all outbound transactions accurately.

Receiver

Vistar/PFGC
Livermore
06.2018 - 07.2024
  • Responsible for all aspects of Receiving including counting, scanning and receiving product
  • Provide support to other teams by performing put aways and let downs to prepare for daily shipping
  • Provide first line of defense for food safety at the back door including product temperature and delivery standards
  • Work with buyers and trucking companies to reconcile discrepancies and delivery issues
  • Forklift and Pallet Jack certified.
  • Ensured that all safety protocols were followed at all times while working in the warehouse environment.
  • Cleaned and organized work areas, equipment, and storage facilities as needed.

Receiver

Whole Foods Market
Walnut Creek
10.2016 - 06.2018
  • Responsible for all aspects of Receiving including counting, scanning and receiving product
  • Support Order to Shelf program
  • Provide first line of defense for food safety at the back door including product temperature and delivery standards
  • Duties include data entry, reconciliation and transfers
  • Support buyers with Inventory Management software and other related issues
  • Processed returns to vendors and maintained accurate records of all returned items.
  • Maintained cleanliness and ensured safety in the backroom
  • Forklift and Pallet Jack certified.

Produce Customer Service

Whole Foods Market
Lafayette
05.2015 - 10.2016
  • Provide excellent customer service
  • Responsible for all aspects of product received, from the organization of the cooler, to the separation of organic and conventional product
  • Maintain a clean and well organized displays.

Cross Dock Specialist

Whole Foods Market
Richmond
04.2013 - 05.2015
  • Responsible for all aspects of Cross Dock including counting and receiving product, billing vendors for cross dock fees and providing detailed reports to the stores
  • Provide first line of defense for food safety at the back door including product temperature and delivery standards
  • Verified accuracy of shipment details before releasing them from the dock area.
  • Prepared shipping documents such as bills of lading, manifests, and invoices.
  • Forklift and Pallet Jack certified.

Receiver

Whole Foods Market
Oakland
06.2011 - 04.2013
  • Responsible for all aspects of Inventory Control including counting, scanning and receiving product
  • Provide first line of defense for food safety at the back door including product temperature and delivery standards
  • Duties include data entry, reconciliation and transfers
  • Support buyers with IRMA and other related issues
  • Responsible for the cleanliness and safety of the backroom.

Bulk Specialist/Grocery Supervisor

Whole Foods Market
Walnut Creek
12.2006 - 06.2011
  • Responsible for all aspects of the specialist position including ordering, stocking, signage and spoilage while specialist is out of the store
  • Perform all supervisory duties on the grocery team including scheduling of breaks, assigning areas to be worked, completing special projects, scan audits and out of stock counts, upholding all of Whole Foods quality and customer service standards, while maintaining a neat and safe work area
  • Maintain a clean and organized workspace
  • Provide excellent customer service
  • Worked with the Grocery Team as the representative for both the Team Member and Green Mission Awareness Groups.

Owner/Operator

TLC Cleaners
Concord
01.1992 - 12.2006
  • Conducted all aspects of running a dry cleaners and laundry service, from customer service to supply ordering and preparing customer orders
  • Managed multiple accounts for outside cleaners, providing laundry and delivery services.

Education

Business

Diablo Valley College
Concord, CA

Skills

  • 25 year of Customer Service
  • Business Management
  • Inventory Control
  • Order Writing
  • Workplace Safety
  • Shipping and receiving
  • Inspection and Quality Control
  • Warehousing Operations
  • Data Entry
  • Order Processing

Timeline

FedEx Supervisor

Brady Plus
09.2024 - 07.2025

Receiver

Vistar/PFGC
06.2018 - 07.2024

Receiver

Whole Foods Market
10.2016 - 06.2018

Produce Customer Service

Whole Foods Market
05.2015 - 10.2016

Cross Dock Specialist

Whole Foods Market
04.2013 - 05.2015

Receiver

Whole Foods Market
06.2011 - 04.2013

Bulk Specialist/Grocery Supervisor

Whole Foods Market
12.2006 - 06.2011

Owner/Operator

TLC Cleaners
01.1992 - 12.2006

Business

Diablo Valley College

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