Benjamin Koteen
Bend
Summary
Customer service professional with 12+ years of experience delivering exceptional support in fast-paced environments. Skilled in conflict resolution, problem-solving, and building strong customer relationships, with a proven ability to improve customer satisfaction and retention
Overview
12
12
years of professional experience
2020
2020
years of post-secondary education
Work History
Window Cleaner
Warner washing co
Bend
09.2025 - Current
- Performed thorough cleaning of windows using professional-grade tools and solutions.
- Inspected window surfaces for damage and reported maintenance needs promptly.
- Collaborated with team members to ensure efficient workflow during cleaning operations.
Assistant Golf Professional
Awbrey Glen Golf Club
Bend
09.2021 - 10.2025
- Assisted in daily operations of golf shop and course maintenance.
- Provided exceptional customer service to members and guests.
- Coordinated golf tournaments and events, ensuring smooth execution.
Assistant manager
Golden Spoon
Corona del Mar
05.2016 - 06.2020
- Assisted in training new team members on operational procedures.
- Coordinated daily staff schedules to ensure adequate coverage.
- Managed inventory levels and ordered supplies as needed.
Deckhand
Davy Jones locker
Newport Beach
05.2014 - 09.2017
- Operated and maintained deck equipment for efficient vessel operations.
- Assisted in navigation and safety protocols during offshore activities.
- Managed lines and rigging for docking, undocking, and mooring procedures.
Education
Corona Del Mar High School
Corona del Mar, CaliforniaSkills
- High volume customer service
- Point of sales operations
- Staff training
- Inventory Manegment
- Communication
- Sales promotions
- Cash handling/accuracy
References
References available upon request.
Timeline
Window Cleaner
Warner washing co
09.2025 - Current
Assistant Golf Professional
Awbrey Glen Golf Club
09.2021 - 10.2025
Assistant manager
Golden Spoon
05.2016 - 06.2020
Deckhand
Davy Jones locker
05.2014 - 09.2017
Corona Del Mar High School