Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Loftin

Dothan,AL

Summary

Results-oriented sales professional with a proven track record of building customer relationships and exceeding sales goals. Skilled in lead follow-up, customer needs assessments, and promoting products. Committed to delivering exceptional customer service and achieving operational efficiency.

Overview

8
8
years of professional experience

Work History

Plant Supervisor

Key Industrial Hose
01.2024 - Current

-Oversee daily operations of the manufacturing plant, ensuring efficient production processes and adherence to safety standards.

-Supervise and coordinate the activities of production staff, including assigning tasks, providing training, and conducting performance evaluations.

-Monitor production schedules and adjust workflows to meet changing demands and resolve production issues.


-Implement and enforce quality control procedures to ensure products meet or exceed industry standards.


-Maintain and troubleshoot equipment to minimize downtime and ensure proper functioning.


-Develop and maintain standard operating procedures (SOPs) and ensure compliance with regulatory requirements.


-Manage inventory levels and coordinate with supply chain and procurement teams to ensure availability of materials.


-Conduct regular inspections of the plant to ensure a safe and clean working environment.


-Analyze production data and metrics to identify areas for improvement and implement corrective actions.


-Collaborate with operations and maintenance teams to optimize processes and enhance plant efficiency.


-Facilitate communication between different departments to ensure smooth and effective operations.


-Lead and participate in continuous improvement initiatives and lean manufacturing projects.


-Handle personnel issues, including conflict resolution, disciplinary actions, and maintaining employee morale.


—Prepare and present reports on production performance, issues, and improvements to senior management.

Owner/Operator

Alabama Barn & Truss Co
08.2016 - 07.2023

Alabama Barn, Founder
2016 -2023

- Business Development: Launched and managed a successful high-end pole barn construction company, specializing in projects ranging from $15,000 to $60,000.


-Sales Strategy: Identified and capitalized on a key sales opportunity by conducting in-person site meetings, which significantly improved closing rates and customer satisfaction. Leveraged social media to generate and capture leads, effectively converting prospects into clients.


- Customer Service: Delivered exceptional service by understanding and addressing customer needs through personalized interactions and detailed project scoping. Streamlined the construction process and reduced confusion by providing hands-on guidance.


- Operations Management: Managed all aspects of the business, including site visits, project oversight, and hands-on problem-solving. Faced and overcame challenges related to scalability, HR, and high turnover, gaining a deep understanding of the complexities of small business operations.


-Industry Knowledge: Developed expertise in pole barn construction, including product knowledge and project execution, while gaining a profound respect for the industry and its demands.


-Transition: Successfully wrapped up business operations in 2023, concluding with the completion of the final project and transitioning to new opportunities.

Education

Political Science -

Troy University
Troy, AL

High School Diploma -

Enterprise High School
Enterprise, AL
05.2023

Skills

  • Customer Support
  • Lead Follow-Up
  • Follow-Up Calls
  • Sales Systems
  • Sales Management
  • Technological Knowledge
  • Customer Inquiries
  • Customer Needs Assessments
  • Operational Efficiency
  • Office Management Software
  • Customer Interaction
  • Serve Customers
  • Promote Products

Timeline

Plant Supervisor

Key Industrial Hose
01.2024 - Current

Owner/Operator

Alabama Barn & Truss Co
08.2016 - 07.2023

Political Science -

Troy University

High School Diploma -

Enterprise High School
Benjamin Loftin