Results-oriented sales professional with a proven track record of building customer relationships and exceeding sales goals. Skilled in lead follow-up, customer needs assessments, and promoting products. Committed to delivering exceptional customer service and achieving operational efficiency.
-Oversee daily operations of the manufacturing plant, ensuring efficient production processes and adherence to safety standards.
-Supervise and coordinate the activities of production staff, including assigning tasks, providing training, and conducting performance evaluations.
-Monitor production schedules and adjust workflows to meet changing demands and resolve production issues.
-Implement and enforce quality control procedures to ensure products meet or exceed industry standards.
-Maintain and troubleshoot equipment to minimize downtime and ensure proper functioning.
-Develop and maintain standard operating procedures (SOPs) and ensure compliance with regulatory requirements.
-Manage inventory levels and coordinate with supply chain and procurement teams to ensure availability of materials.
-Conduct regular inspections of the plant to ensure a safe and clean working environment.
-Analyze production data and metrics to identify areas for improvement and implement corrective actions.
-Collaborate with operations and maintenance teams to optimize processes and enhance plant efficiency.
-Facilitate communication between different departments to ensure smooth and effective operations.
-Lead and participate in continuous improvement initiatives and lean manufacturing projects.
-Handle personnel issues, including conflict resolution, disciplinary actions, and maintaining employee morale.
—Prepare and present reports on production performance, issues, and improvements to senior management.
Alabama Barn, Founder 2016 -2023
- Business Development: Launched and managed a successful high-end pole barn construction company, specializing in projects ranging from $15,000 to $60,000.
-Sales Strategy: Identified and capitalized on a key sales opportunity by conducting in-person site meetings, which significantly improved closing rates and customer satisfaction. Leveraged social media to generate and capture leads, effectively converting prospects into clients.
- Customer Service: Delivered exceptional service by understanding and addressing customer needs through personalized interactions and detailed project scoping. Streamlined the construction process and reduced confusion by providing hands-on guidance.
- Operations Management: Managed all aspects of the business, including site visits, project oversight, and hands-on problem-solving. Faced and overcame challenges related to scalability, HR, and high turnover, gaining a deep understanding of the complexities of small business operations.
-Industry Knowledge: Developed expertise in pole barn construction, including product knowledge and project execution, while gaining a profound respect for the industry and its demands.
-Transition: Successfully wrapped up business operations in 2023, concluding with the completion of the final project and transitioning to new opportunities.