Summary
Overview
Work History
Skills
Certification
Hobbies
Timeline
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Benjamin Lovett

Niles,Michigan

Summary

Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Proficient with promoting lasting customer satisfaction by delivering quality service and unparalleled support. Dedicated to providing quality in all things and maintaining a smoothly flowing work environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Service Case Professional

St. Clair's Butcher Shoppe
05.2023 - Current

I maintain nearly all of the value added products for the case and service customers when needed or am finished with my tasks for the day. Making sure their needs and wants are met to the fullest potential of the business. Furthermore I maintain the hand tools and some of the equipment used to allow for a smooth day.

Micro Operator

Purina Mills, Inc
08.2022 - 04.2023
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Performed inspections and routine maintenance on equipment.
  • Performed quality assurance tasks to promote accuracy and minimize mistakes.
  • Performed quality checks to identify finish discrepancies.
  • Kept accurate records of defective units or products.
  • Analyzed and measured final products with precision tools to confirm compliance to specifications and standards.

Assistant Meat Manager

St. Clair's Butcher Shoppe
06.2021 - 07.2022
  • Ordered and received products under direction of Meat Manager to maintain high quality and proper quantity.
  • Followed refrigerated equipment maintenance contracts and schedules to avoid high repair costs and reduce unexpected damages.
  • Sold and displayed meat products to customers by advising on quality of food, method of handling and other factors affecting preparing, freezing and storage.
  • Merchandised aisles by creatively and logically allocating space and setting up impulse areas to increase customer spending.
  • Trained meat department employees and supervised product placement, rotation, signage and display activities to foster positive customer experience.
  • Assisted Meat Manager with maintaining profit margin in accordance with sales goals, expenses, price changes and waste management.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.

Skills

  • Problem-Solving
  • Clerical Support
  • Analytical and Critical Thinking
  • Verbal Communication
  • Team Building
  • Multitasking
  • Recordkeeping
  • Organization
  • Decision-Making
  • Customer Service
  • Team Management

Certification

I have been a certified Fork Lift operator

Hobbies

I enjoy riding Horses and dirt bikes. Both of which help improve and continue to keep my attention to detail and challenge myself to think quickly, asses a situation, and decide on the best course of action.

Timeline

Service Case Professional

St. Clair's Butcher Shoppe
05.2023 - Current

Micro Operator

Purina Mills, Inc
08.2022 - 04.2023

Assistant Meat Manager

St. Clair's Butcher Shoppe
06.2021 - 07.2022
Benjamin Lovett