Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Mailroom Coordinator
Auto Club of Southern California (AAA)
11.2023 - Current
Retrieves and sorts mail, including packages, by department and category
Maintains contact and updates about the arrival dates and destinations of mail received by the office and other Auto Club branches
Forwards misdirected mail
Prepares documents and other items for shipping whether it is USPS or FedEx
Ensure that Auto Club associates receive and send packages, office supplies, and confidential mail all within the Auto Club office and to other Auto Club branches as needed
Weighs mail and calculates correct postage
Uses mail sorting and postage meter machines
Fills out mailing labels, including researching proper country codes for international mail and regional zip codes for domestic mail
Arrange pickup from the post office
Records arrival of mail
Tracks packages and records the arrival of mail
Maintains records of mail volume, package weights, and shipping costs
Maintains inventory of mailroom and FedEx shipping supplies.
Updated and maintained mailing lists and customer records.
Enhanced productivity by maintaining a well-organized mailroom and accurate tracking of packages.
Ensured timely distribution of interoffice correspondence by establishing daily mail rounds.
Improved employee satisfaction by resolving mail-related issues promptly.
Optimized space utilization through strategic organization of storage areas, ensuring easy access to supplies and equipment.
Hotel Houseperson
Napa Rose- Grand Californian Hotel & Spa
09.2022 - 07.2023
Clean all public areas in the prescribed manner while following department standard operating procedures
Remove soiled linen and trash from the poolside and other service areas, and take them to appropriate locations in the prescribed manner
Report missing/found articles, damage, or merchandise problems to the housekeeping supervisors, and respond at all times in a friendly, helpful manner to guests and other colleagues
Take up any tasks the supervisors assign as and when needed and report to work in the required uniform.
Ran special errands, including retrieving dry cleaning and making requested purchases.
Order Picker/Inventory/Shipping & Receiving
Walmart RRE Warehouse
01.2021 - 08.2022
Processes merchandise and pallets by moving pallets to staging areas and putting away locations using a pallet jack, forklift, or cherry picker
Ensure sufficient quantities of boxes are available for order fillers by monitoring levels and replenishing as needed.
Prepared and checked outbound shipments for accuracy.
Maintained a tidy and organized warehouse environment to comply with cleanliness standards.
Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Store Project Coordinator
Walmart
08.2018 - 11.2020
Report to Supercenters that have dated fixtures, displays, and shelves and replace them with newer ones
Rearranging departments along with shelving, restocking merchandise, and providing any customer services and guidance if needed.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Developed and implemented project plans and budgets to ensure successful execution.
Played an active role in brainstorming sessions held to generate innovative ideas/solutions that could potentially be incorporated into existing/new projects being undertaken by the company.
Ensured prompt resolution of any conflicts or obstacles encountered during a project's execution phase, helping maintain smooth workflow across departments involved in its completion process.
Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
Domestic Sorter/Encoder
DHL E-commerce
07.2017 - 07.2018
Sort all mail by sort area requirements and by company quality process standards, meet sorting production quota standards
Inspect each piece of mail to ensure the indicia is affixed correctly and the zip code on the indicia matches the address zip code
Maintain the cleanliness of the work area.
Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
Used hand-held scanners to sort items into specific categories.
Order Selector
Walmart DC
08.2015 - 07.2018
Retrieve freight and prepare it to be shipped to other Distribution Centers and or stores
Maintain a safe work environment in a fast-paced setting
Complete a log sheet regarding productivity and working conditions at the end of the shift
Prepare daily productivity/shipping reports to update the Excel database for replenishment and improvements.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Prepared orders by processing requests, pulled materials from the warehouse, packed boxes, and prepared shipments.
Warehouse Associate
Amazon fulfillment center
10.2011 - 06.2015
Pull, pack, and ship orders in an accurate manner
Inspect goods for defects and damages, organize space in the warehouse, and perform cleaning duties at the end of the day
Operate order picker receive stock items, and verify inventory computations.
Helped train new employees in safe practices and warehouse procedures.
Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently.
Streamlined communication between warehouse associates and management, addressing concerns proactively to prevent delays or bottlenecks in operations.
Verified quantity and description of materials received by checking merchandise against the packing list.
Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
Custodian/Maintenance
Sodexo
08.2009 - 09.2011
Keep buildings in clean and orderly condition, cleaning floors, shampooing rugs, washing walls and glass, removing trash, performing routine maintenance activities, and notifying management of the need for repairs.
Deep cleaned or replaced flooring, performing stripping, sealing, and finishing tasks.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors, and toilets.
Followed safety standards and established SOPs when handling, mixing, and storing hazardous chemicals.
Moved furniture for cleaning and set up for special events.
Education
Bachelor of Science - Software Engineering
Purdue University
10.2026
Skills
Team Collaboration
Customer Service
Line Management
Filing systems
Distribution Services
Scheduling Deliveries
Problem-Solving
Data Management
Data Entry
Verbal Communication
Organization and Time Management
MS Office
Timeline
Mailroom Coordinator
Auto Club of Southern California (AAA)
11.2023 - Current
Hotel Houseperson
Napa Rose- Grand Californian Hotel & Spa
09.2022 - 07.2023
Order Picker/Inventory/Shipping & Receiving
Walmart RRE Warehouse
01.2021 - 08.2022
Store Project Coordinator
Walmart
08.2018 - 11.2020
Domestic Sorter/Encoder
DHL E-commerce
07.2017 - 07.2018
Order Selector
Walmart DC
08.2015 - 07.2018
Warehouse Associate
Amazon fulfillment center
10.2011 - 06.2015
Custodian/Maintenance
Sodexo
08.2009 - 09.2011
Bachelor of Science - Software Engineering
Purdue University
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