Benjamin lyon
bemidji,MN
Summary
Dynamic Sales Associate with a proven track record at Ace Hardware, excelling in exceptional customer service and problem-solving. Cultivated customer loyalty and effectively managed high-stress situations, ensuring accurate cash transactions. Recognized for teamwork and collaboration, consistently achieving sales goals while providing a welcoming environment for all customers.
Overview
5
5
years of professional experience
Work History
Sales Associate
Ace Hardware
11.2024 - Current
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Developed customer loyalty to enhance repeat purchases.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Retail Sales Associate
Ace Hardware
09.2020 - 05.2024
- Greeted customers and helped with product questions, selections, and purchases.
Education
Automotive Technician - Automechanics
Northwest Technical College
Bemidji, MNSkills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Goal oriented
- Client service
- Conflict resolution
Timeline
Sales Associate
Ace Hardware
11.2024 - Current
Retail Sales Associate
Ace Hardware
09.2020 - 05.2024
Automotive Technician - Automechanics
Northwest Technical College
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