BENJAMIN MADDOX
FSQA Professional
Newtonville,NJ
Overview
16
16
years of professional experience
Work History
Warehouse Manager
Americold Logistics
04.2025 - 11.2025
- Lead end-to-end warehouse and distribution operations across two shifts within an FDA, GMP, and OSHA-regulated environment, owning inventory control, shipping/receiving, safety compliance, and throughput performance.
- Manage and develop a 30-person team (including supervisor) through hiring, onboarding, training, performance management, and workforce planning to drive accountability and operational discipline.
- Own Warehouse Management System (WMS) utilization, MRP analysis, inventory accuracy, cycle counts, and stock level optimization to improve workflow efficiency and prevent disruptions.
- Serve as operational lead for import/export logistics, regulatory documentation, customer service, carrier and broker coordination, removing bottlenecks and ensuring continuous distribution flow.
NORTHEAST Regional Import/Export Manager
Agile Cold Storage
Claymont, Delaware
10.2024 - 04.2025
- Directed import/export activities across the Northeast region, ensuring seamless coordination of shipments, compliance with international trade regulations, and adherence to organizational policies.
- Collaborates with Customs Officers to ensure compliance with regulations for bonded products, maintaining adherence to import/export requirements.
- Serves as the Lead Coordinator for Food Defense at the Claymont Facility, overseeing security measures and ensuring compliance with food safety standards.
- Ensured strict adherence to customs, import/export laws, and international trade standards, minimizing risks and avoiding disruptions in the supply chain.
- Worked closely with freight forwarders, customs brokers, and internal teams to facilitate the timely movement of goods, resolve bottlenecks, and maintain high service standards.
- Conducted in-depth analyses of regional trade data to identify trends, forecast demand, and make data-driven decisions that improved operational efficiency.
- Supervised and mentored a team of 9 import/export coordinators, fostering a culture of accountability and continuous improvement.
Quality Assurance Supervisor/USDA Coordinator
Thomas Foods International
Swedesboro, NJ
03.2021 - 10.2024
- Acted as the primary liaison between the company and the USDA for inspections and compliance.
- Performed quality assurance checks on inbound containers, ensuring compliance with USDA standards.
- Conducted temperature monitoring, and document results in line with HACCP requirements.
- Oversaw product labeling for approved items, and managed reporting for failed inspections.
- Supervised and trained Quality Assurance Technicians, ensuring adherence to HACCP and GMP guidelines.
- Collaborated with the Customer Service and Sales teams to prioritize and resolved product quality.
Quality Control Technician
Li Destri Food and Drink
Pennsauken, NJ
02.2018 - 03.2021
- Conducted routine line inspections to ensure compliance with product quality and safety standards.
- Performed glass and brittle checks, preventing potential contamination risks.
- Verified product coding (Julian and expiration dates) for accuracy and legibility.
- Executed hourly checks on metal detectors, and titration checks for product safety.
- Maintained compliance with HACCP, GMP, and food safety protocols.
- Documented inspection findings and collaborate with teams to resolve non-conformance issues promptly.
Quality Control Technician
Ready Pac Produce
Swedesboro, NJ
10.2017 - 02.2018
- Documented and analyzed test data, preparing detailed reports for management and production teams.
- Identified quality issues, investigate root causes, and collaborate with cross-functional teams to implement corrective actions.
- Ensured accuracy and compliance of salad ingredients during production line transitions.
- Monitored product quality, including color, smell, and temperature, through hourly checks.
- Supervised line cleanliness, ensuring proper sanitation between product changes to avoid cross-contamination.
- Inspected employee adherence to GMPs and proper use of personal protective equipment (PPE).
- Verified compliance with safety protocols and reported any product quality deviations to management.
Quality Control Technician
Mullica Hill Cold Storage
Mullica Hill, NJ
04.2015 - 09.2017
- Conducted metal detection and temperature testing to ensure product safety and compliance.
- Supervised weekly E. coli inspections and sanitized equipment using established protocols.
- Maintained detailed inspection records and coordinated corrective actions with USDA representatives.
- Monitored product quality from raw materials to finished goods, ensuring adherence to specifications.
- Trained team members on inspection processes and proper documentation practices.
Quality Control Technician
RLS Logistics
Malaga, NJ
03.2014 - 04.2015
- Trained new QC technicians on product ratios, machine adjustments, and inspection protocols.
- Conducted pre-production activities, including sanitization, test swabs, and record-keeping.
- Performed quality checks on packaging, labeling, and finished goods for compliance.
- Monitored line processes and collaborated with teams to resolve production issues swiftly.
- Documented findings and ensured rejected products were handled according to company standards.
Warehouse Lead Coordinator
IGI Labs
Buena & Vineland, NJ
03.2010 - 03.2014
- Supervised operations in an 11,000 sq. ft. warehouse across two locations (Buena and Vineland, NJ).
- Coordinated shipment logistics for customer orders, ensuring compliance with DOT and NJDEP regulations.
- Trained new employees in warehouse and quality control operations, including sampling methods.
- Managed inventory, staging raw materials, and packaging components for production use.
- Assisted the Quality Control Department with sampling and packaging, using specialized nitrogen sampling techniques.
Timeline
Warehouse Manager
Americold Logistics
04.2025 - 11.2025
NORTHEAST Regional Import/Export Manager
Agile Cold Storage
10.2024 - 04.2025
Quality Assurance Supervisor/USDA Coordinator
Thomas Foods International
03.2021 - 10.2024
Quality Control Technician
Li Destri Food and Drink
02.2018 - 03.2021
Quality Control Technician
Ready Pac Produce
10.2017 - 02.2018
Quality Control Technician
Mullica Hill Cold Storage
04.2015 - 09.2017
Quality Control Technician
RLS Logistics
03.2014 - 04.2015
Warehouse Lead Coordinator
IGI Labs
03.2010 - 03.2014