Benjamin Martin
Lancaster,CA
Summary
Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Program Manager
Project Return Peer Support Network
Huntington Park, CA
06.2022 - Current
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
In Home Care for a Loved One
IHSS Public Authority
Lancaster, CA
01.2010 - 10.2018
- Assisted my Father with daily living activities such as bathing, dressing, grooming and toileting.
- Monitored changes in my Fathers health status and reported any issues or concerns to the primary physicians.
- Conducted light housekeeping duties such as laundry, dusting and vacuuming to ensure a clean living environment for clients.
- Assisted with mobility issues by providing physical support when transferring from bed to wheelchair or walker.
Cashier and Produce Clerk
Whole Foods Market Inc
West Los Angeles, CA
02.2001 - 11.2005
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
High School Diploma -
Hamilton High School
Los Angeles 06-1998
Skills
- Team Development
- Resource Management
- Human Resource Management
- Work Planning and Prioritization
- Scheduling and Planning
- Documentation proficiency
- Adobe Applications
Certification
- Peer Support Specialist Certification
Timeline
Program Manager
Project Return Peer Support Network
06.2022 - Current
In Home Care for a Loved One
IHSS Public Authority
01.2010 - 10.2018
Cashier and Produce Clerk
Whole Foods Market Inc
02.2001 - 11.2005
- Peer Support Specialist Certification
High School Diploma -
Hamilton High School
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