Benjamin Martin
Laingsburg
Summary
Information security professional with solid expertise in safeguarding data and mitigating risks. Skilled in threat analysis, vulnerability assessment, and incident response. Strong focus on team collaboration and results, adapting seamlessly to changing needs. Known for reliability and strategic approach to maintaining robust security measures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Information Security Analyst
MSUFCU
08.2024 - Current
- Boosted cybersecurity awareness among employees through effective training sessions and workshops.
- Mitigated risks associated with remote access by implementing strict access controls for external users.
- Managed relationships with third-party vendors to ensure timely delivery of essential security products and services.
- Analyzed network traffic and system logs to detect malicious activities.
- Performed risk analyses to identify appropriate security countermeasures.
- Encrypted data and erected firewalls to protect confidential information.
- Supported legal teams in investigations involving cybercrime or data breaches, providing crucial technical expertise.
Service Operations Engineer
MSUFCU
01.2024 - Current
- Provide additional support to the Service Desk Team.
- Coordinate and lead Incident Response situations.
- Assist with Project Type work.
- Reviewed current practices to identify workflow and resource optimizations.
- Created, updated, and maintained technical documentation to ensure correctness and current standards were met.
- Triage/Escalation Specialist.
Service Desk Analyst II
MSUFCU
08.2022 - 01.2024
- Identify and deliver computer hardware and software services, including troubleshooting, installation, and maintenance.
- Travel to various worksites to troubleshoot, repair, and provide diagnostic support.
- Set up equipment for employee use, ensuring proper cables, operating systems, and appropriate software installation.
- Help users via telephone to diagnose and triage problems.
- Improve user performance by providing training in hardware and software use.
- Provide rotational on-call and after-hours support.
Help Desk Intern
MSUFCU
01.2022 - 08.2022
- Assist with inventory, receiving, and recycling.
- Image new devices to be used for later deployment.
- Install equipment on employee desks.
- Coordinate service and warranty requests.
- Frequently assist the Helpdesk employees to complete tasks and projects.
Education
Associate in Business (B.A.) - Networking / Cyber Security
Lansing Community College
Lansing, MI05.2023
Diploma - General Studies
East Grand Rapids High School
East Grand Rapids, MI05.2021
Skills
- Technical Support / Troubleshooting
- Risk analysis and mitigation
- Problem solving
- SIEM management
- Network security
- Data security
- Firewall management
- Security monitoring
Certification
- CompTIA A+ (May 2022-2025)
- CompTIA Security+ (June 2024-2027)
Timeline
Information Security Analyst
MSUFCU
08.2024 - Current
Service Operations Engineer
MSUFCU
01.2024 - Current
Service Desk Analyst II
MSUFCU
08.2022 - 01.2024
Help Desk Intern
MSUFCU
01.2022 - 08.2022
Diploma - General Studies
East Grand Rapids High School
Associate in Business (B.A.) - Networking / Cyber Security
Lansing Community College
Similar Profiles
Lindsay WeberLindsay Weber
HR Generalist at MSUFCUHR Generalist at MSUFCU
Nicole CockrellNicole Cockrell
Loan Officer at MSUFCULoan Officer at MSUFCU
Gabriella MotzGabriella Motz
Work Study Student at Sports Information MediaWork Study Student at Sports Information Media
Dylan Fields-BuckleyDylan Fields-Buckley
Certified Swing Manger at McDonaldsCertified Swing Manger at McDonalds
Riley ScharnweberRiley Scharnweber
KFC Cook at Kentucky Fried ChickenKFC Cook at Kentucky Fried Chicken