Benjamin Mason
University Place,WA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
Warehouse Leader
Apex Facility Resources
04.2023 - Current
- Cleaned and maintained warehouse to team standards.
- Picked and packed order items.
- Evaluated incoming shipments for quality issues and escalated any problems found.
- Followed orders precisely for correct items, sizes and quantities.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Completed inventory counts to keep records current and promote accurate ordering.
- Collaborated with process owners to improve current processes.
Business Owner
Kirishian Oriental Rug Company
04.2007 - 12.2022
- Handled problematic customers and clients to maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained new employees on proper protocols and customer service standards.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Conducted audit inspections and independent checks to verify parts and materials.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Worked with marketing teams to create online advertisements to bring in new customers.
- Consulted with customers to assess needs and propose optimal solutions.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing, and payroll to handle financial needs.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Prepared bank deposits and handled business sales, returns and transaction reports.
Education
High School Diploma -
Tacoma Baptist School
Tacoma, WASkills
- Issue Resolution
- Accounting Management
- Customer Relations
- Attention to Detail
- Sales Planning
- Sales Strategies
- Inventory Control Processes
- Business Management and Development
- Consulting
- Cost Analysis and Savings
Timeline
Warehouse Leader
Apex Facility Resources
04.2023 - Current
Business Owner
Kirishian Oriental Rug Company
04.2007 - 12.2022
High School Diploma -
Tacoma Baptist School
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