BENJAMIN MASSIE

• Provided technical support to MEP staff during construction activities as needed.
• Reviewed drawings and specifications for accuracy prior to commencing assigned tasks.
• Ensured correct installation of equipment and materials according to plans and specifications.
• Participated in coordination meetings with clients, owners, and contractors.
• Collaborated with engineers, architects, and estimators to enhance project outcomes.
• Resolved design conflicts and scheduling issues between different trades.
• Monitored project progress against established timelines and budgets.
• Inspected completed MEP installations before acceptance by owner or general contractor.

• Monitored project progress against timelines and budgets to ensure adherence to goals.
• Prepared weekly status reports for upper management review, highlighting job progress.
• Collaborated with engineers, architects, and estimators to enhance project efficiency.
• Addressed scope changes promptly due to unforeseen circumstances.
• Reviewed drawings and specifications for accuracy prior to task execution.
• Coordinated mechanical, electrical, and plumbing activities to streamline workflows between trades.
• Oversaw installation of MEP systems in compliance with applicable codes and standards.
• Identified cost-saving opportunities throughout project lifecycle for enhanced budget management.

• Drove business growth by consistently meeting revenue targets and organizational objectives.
• Managed daily operations of service and commissioning team across assigned region.
• Set clear performance objectives for team members, ensuring achievement of goals.
• Recruited and trained site leads at various IAD locations, providing ongoing support.
• Developed and executed business, marketing, and advertising strategies to improve performance.
• Collaborated with departments to negotiate contracts and maintain customer relationships.
• Evaluated operational efficiency, implementing adjustments to enhance cost-effectiveness.
• Ensured compliance with regulatory standards and maintained quality across products and services.

• Collaborated with Program Managers to update schedules, capture milestones, and maintain budgets.
• Coordinated with Regional Manager to optimize weekly site schedules and assess manpower needs.
• Delivered technical and administrative support to enhance site operations.
• Partnered with engineering teams to resolve acute technical issues on-site.
• Monitored daily site productivity and prepared resource plans for upcoming two to four months.
• Requested additional resources as necessary to meet project demands.
• Fostered positive work culture and open communication among site technicians.

• Planned and supervised Assistant Superintendent activities, determining construction methods, manpower levels, and material quantities.
• Coordinated work with various crafts, departments, and contractors to ensure project alignment.
• Maintained liaison with engineering, estimating, and planning to verify compliance with specifications and schedules.
• Resolved construction issues related to productivity and work interfaces as necessary.
• Collaborated with Labor Relations Department to manage union communications and resolve jurisdictional disputes.
• Monitored craft compliance with safety program requirements, documenting incidents and implementing corrective actions.
• Ensured timely provision of materials and equipment by liaising with Material Control, Purchasing, and Quality Control departments.
• Managed all field aspects of small projects while coordinating with home office support.

• Read and interpret electrical, control and mechanical blueprints, drawings, and other specs
• Troubleshoot, diagnose, and provide solutions for repair issues pertaining to Silent-Aire HVAC equipment
• Make sure that employees have been properly trained before starting a task
• Troubleshoot, diagnose, and provide solutions for repair issues for PLC Based Custom Controls systems
• Ensure quality of work is maintained to a high standard (Quality Control)
• Process required paperwork and maintained adequate records for reporting and tracking
• Follow department standards and procedures
• Provide technical support to Field Service Technicians
• Ensure workers have proper tools and material to complete station tasks
• Ensure that products are repaired in accordance with the drawings
• Execute the daily schedule through proper utilization of people, material, machinery, and process to meet customer requirements, schedule compliance and cost objectives.
• Promote employee development through effective verbal and written communications, cross-training and solicitation of feedback on problem solving and continuous improvements.
• Resolve any work problems and recommend measures to improve productivity and quality of work.
• Demonstrate effective leadership skills, team building skills and the ability to supervise and motivate effectively.
• Provide service and support to customer sites.

• Supervised and directed technicians in equipment repair, installation, start-up, and operation to enhance customer satisfaction.
• Reviewed technicians’ work to ensure compliance with quality standards and safety regulations.
• Scheduled and provided technical support for MCS technicians to meet service demands and customer expectations.
• Communicated with coordination/dispatch department to optimize scheduling based on skill level and training requirements.
• Reported daily project updates, including estimated completion times, labor hours, and materials used to coordination/dispatch department.
• Maintained vendor communication regarding warranty issues, product recalls, and operational problems with equipment.
• Developed and monitored site budgets and objectives to ensure profitability.
• Specified and ensured timely ordering of required parts to meet project deadlines.

• Conducted unit tests for refrigeration and electrical components, ensuring proper operation and functionality.
• Troubleshot HVAC and environmental control systems for individual units, enhancing system reliability.
• Tested and diagnosed HVAC and dehumidification systems, applying knowledge of refrigerant gases (R-134, R407C, R410A).
• Provided assistance to Tech Technician II to support operational efficiency.
• Performed additional duties as assigned to meet team objectives.
• Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
• Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
• Reviewed technical manuals and other documents related to product operation and maintenance requirements.
• Replaced defective components or parts as needed.
• Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
• Maintained records of repairs, calibrations, and tests performed on equipment.

• Conducted first article, in-process, and final inspections on all work orders as needed.
• Performed internal audits as mandated by Quality Assurance Manager.
• Assisted in addressing non-conformities from internal and external inspections on components.
• Identified, followed up, and closed pending Preventive and Corrective Action requests.
• Provided documentation to Quality Assurance Manager for identified non-conforming parts.
• Completed training in LEAN concepts to enhance manufacturing processes.
• Participated in internal audits of manufacturing processes in order to identify areas needing improvement.
• Verified that all manufactured parts met design tolerances using precision measuring instruments such as calipers and micrometers.
• Adhered strictly to ISO 9001 Quality Management System standards at all times.
• Documented non-conforming items found during inspections according to established guidelines.
• Prepared reports summarizing findings from inspections and testing activities.