Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Mast

Oshkosh,WI

Summary

Dedicated lifeguard and retail associate with expertise in customer service and safety monitoring. Recognized for exceptional interpersonal communication and teamwork skills, ensuring a safe and positive experience for all patrons.

Overview

5
5
years of professional experience

Work History

Lifeguard

festival fun parks
Wisconsin Dells, Wisconsin
05.2025 - Current
  • Monitored pool areas for safety and compliance with regulations.
  • Monitored swimmers to ensure safety in the pool area.
  • Observed sections of assigned water zone of responsibility.
  • Instructed patrons on proper use of diving boards, slides, ladders.
  • Used radio and digital technology to stay in constant communication with other protective service workers.
  • Examined recreational equipment for signs of damage and potential safety risks.

Retail Sales Associate

Old Navy, Gap
Oshkosh, Wisconsin
10.2024 - 01.2025
  • Organized merchandise displays to enhance visual appeal and accessibility.
  • Maintained cleanliness and organization of the sales floor and stockroom.
  • Collaborated with team members to achieve daily sales goals.
  • Greeted customers upon entering the store and provided assistance.
  • Handled customer complaints in a professional manner.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Server / Expo

Monks Bar and Grill
Lake Delton, USA
06.2020 - 08.2024
  • Greeted and served guests beverage and food items
  • Answered telephones to take reservations or to go orders
  • Delivered customer checks and securely processed credit card or cash payments
  • Gained experience in providing excellent customer service including going over menu items, answering questions and responding to complaints
  • Always kept a clean working area wiping down counters stocking shelves and organizing supplies
  • Stocked and prepped items on the Expo line
  • Managed and delegated new orders coming into the kitchen while preparing finished orders going out to customers

Education

Bachelor of Science - Criminal Justice

University of Wisconsin-Oshkosh
Oshkosh
05.2028

High School Diploma -

Reedsburg Area High School
Reedsburg
05.2024

Skills

  • Time management
  • Critical thinking
  • Interpersonal communication
  • Teamwork
  • Adaptability
  • Customer service
  • Conflict resolution
  • First aid and CPR
  • Effective communication
  • Problem solving
  • Strong communicator
  • Pool policies enforcement
  • Emergency response

Timeline

Lifeguard

festival fun parks
05.2025 - Current

Retail Sales Associate

Old Navy, Gap
10.2024 - 01.2025

Server / Expo

Monks Bar and Grill
06.2020 - 08.2024

Bachelor of Science - Criminal Justice

University of Wisconsin-Oshkosh

High School Diploma -

Reedsburg Area High School

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