BENJAMIN MATTHEWS
Rocky Face
Summary
Experienced Pool Maintenance Technician. Delivered exceptional results for 60 pools weekly. Motivated Technician with over 9 years of experience. Customer satisfaction-oriented. Adaptable in various pool automation systems. Excellent time management skills. Strong interpersonal communication.
Also have experience with high end landscape maintenance. About ten years.
I can clean carpets using steam cleaners especially Stanley Steamer machine.
Golf course cart and member services for country clubs when I was younger.
Overview
24
24
years of professional experience
Work History
Pool Maintenance Technician
Pools by Lowell, Inc.
Bradenton
08.2015 - Current
- I was rated top employee for a number of years.
- Only missed one or two days in ten years
- Pools By Lowell recommends me whole heartedly.
- Plus a number of communities where I maintained pools recommends me as well.
- Restored pool functionality for high-profile clients.
- Performed timely repairs.
- Performed inspections after every maintenance cycle.
- Increased customer retention by [90]% year-over-year.
- Improved accuracy in pH balance
- Achieved recognition as Top Technician
- Consistently maintained high standards of quality.
- Educated clients on equipment handling.
- Ensured compliance over ten yesrs
- Ensured cleanliness in all tasks.
- Developed specialized maintenance strategies for Olympic-sized pools.
- Cut down customer complaints by alot
- Improved overall service efficiency.
- Utilized [Service Titan] to track service history.
- Performed routine tasks safely and efficiently.
- Ensured customer satisfaction at all pools.
- Achieved a increase in customer satisfaction
- Ensured adherence to environmental safety regulations.
- Completed over [100] routine cleaning visits each month.
- Performed pH balancing for high-use pools.
- Ensured chemical consistency.
- Ensured prompt quality of service delivery.
- Achieved consistent clarity.
- Assessed water quality.
- Implemented scrubbing techniques.
- Maintained a spotless record of health inspections.
- Adjusted chemical levels.
- Trained junior technicians.
- Improved water clarity in residential pools.
- Ensured compliance with municipal health requirements.
- Prepared detailed documentation for serviced pools.
- Educated clients on pool safety best practices.
- Ensured clear, safe water in high-use facilities.
Landscape Maintenance Supervisor
Master Tech Lawn Services
Sarasota
08.2001 - 06.2010
- Supervised daily landscape maintenance tasks for residential and commercial properties.
- Trained staff on proper use of landscaping tools and safety protocols.
- Coordinated scheduling for maintenance crews to optimize workflow efficiency.
Package Handler
UPS
Sarasota
08.2001 - 05.2002
- Loaded and unloaded packages from delivery trucks efficiently.
- Sorted packages by size and destination for accurate delivery.
- Operated warehouse equipment safely to move heavy items.
Education
Certificate of Competency - Pool Maintenance
Florida Health Department
Sarasota, FL08-2023
High School -
Riverview High School
Sarasota, FL01.1996
Skills
- Pool Maintenance
- Chemical Application
- Water Quality Assessment
- Client Communication
- Time Management
- OSHA Compliance
- Service History Tracking
- Inventory Management
- Customer Complaint Handling
- Pool Automation Systems
- Pool Maintenance
- Lawn maintenance
- Package handling
- Carpet cleaning in the past
- Shrub trimming
- Chainsaw work
- Small tree trimming
- Time management is great
Timeline
Pool Maintenance Technician
Pools by Lowell, Inc.
08.2015 - Current
Landscape Maintenance Supervisor
Master Tech Lawn Services
08.2001 - 06.2010
Package Handler
UPS
08.2001 - 05.2002
Certificate of Competency - Pool Maintenance
Florida Health Department
High School -
Riverview High School