Summary
Overview
Work History
Education
Skills
Timeline
Generic
BENJAMIN MATTHEWS

BENJAMIN MATTHEWS

Rocky Face

Summary

Experienced Pool Maintenance Technician. Delivered exceptional results for 60 pools weekly. Motivated Technician with over 9 years of experience. Customer satisfaction-oriented. Adaptable in various pool automation systems. Excellent time management skills. Strong interpersonal communication.

Also have experience with high end landscape maintenance. About ten years.

I can clean carpets using steam cleaners especially Stanley Steamer machine.

Golf course cart and member services for country clubs when I was younger.

Overview

24
24
years of professional experience

Work History

Pool Maintenance Technician

Pools by Lowell, Inc.
Bradenton
08.2015 - Current
  • I was rated top employee for a number of years.
  • Only missed one or two days in ten years
  • Pools By Lowell recommends me whole heartedly.
  • Plus a number of communities where I maintained pools recommends me as well.
  • Restored pool functionality for high-profile clients.
  • Performed timely repairs.
  • Performed inspections after every maintenance cycle.
  • Increased customer retention by [90]% year-over-year.
  • Improved accuracy in pH balance
  • Achieved recognition as Top Technician
  • Consistently maintained high standards of quality.
  • Educated clients on equipment handling.
  • Ensured compliance over ten yesrs
  • Ensured cleanliness in all tasks.
  • Developed specialized maintenance strategies for Olympic-sized pools.
  • Cut down customer complaints by alot
  • Improved overall service efficiency.
  • Utilized [Service Titan] to track service history.
  • Performed routine tasks safely and efficiently.
  • Ensured customer satisfaction at all pools.
  • Achieved a increase in customer satisfaction
  • Ensured adherence to environmental safety regulations.
  • Completed over [100] routine cleaning visits each month.
  • Performed pH balancing for high-use pools.
  • Ensured chemical consistency.
  • Ensured prompt quality of service delivery.
  • Achieved consistent clarity.
  • Assessed water quality.
  • Implemented scrubbing techniques.
  • Maintained a spotless record of health inspections.
  • Adjusted chemical levels.
  • Trained junior technicians.
  • Improved water clarity in residential pools.
  • Ensured compliance with municipal health requirements.
  • Prepared detailed documentation for serviced pools.
  • Educated clients on pool safety best practices.
  • Ensured clear, safe water in high-use facilities.

Landscape Maintenance Supervisor

Master Tech Lawn Services
Sarasota
08.2001 - 06.2010
  • Supervised daily landscape maintenance tasks for residential and commercial properties.
  • Trained staff on proper use of landscaping tools and safety protocols.
  • Coordinated scheduling for maintenance crews to optimize workflow efficiency.

Package Handler

UPS
Sarasota
08.2001 - 05.2002
  • Loaded and unloaded packages from delivery trucks efficiently.
  • Sorted packages by size and destination for accurate delivery.
  • Operated warehouse equipment safely to move heavy items.

Education

Certificate of Competency - Pool Maintenance

Florida Health Department
Sarasota, FL
08-2023

High School -

Riverview High School
Sarasota, FL
01.1996

Skills

  • Pool Maintenance
  • Chemical Application
  • Water Quality Assessment
  • Client Communication
  • Time Management
  • OSHA Compliance
  • Service History Tracking
  • Inventory Management
  • Customer Complaint Handling
  • Pool Automation Systems
  • Pool Maintenance
  • Lawn maintenance
  • Package handling
  • Carpet cleaning in the past
  • Shrub trimming
  • Chainsaw work
  • Small tree trimming
  • Time management is great

Timeline

Pool Maintenance Technician

Pools by Lowell, Inc.
08.2015 - Current

Landscape Maintenance Supervisor

Master Tech Lawn Services
08.2001 - 06.2010

Package Handler

UPS
08.2001 - 05.2002

Certificate of Competency - Pool Maintenance

Florida Health Department

High School -

Riverview High School
BENJAMIN MATTHEWS