BENJAMIN MAXSON
Saint Louis,Missouri
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Assistant General Manager
Fitzs Rootbeer
05.2023 - Current
- Managed team schedule with eye for coverage needs and individual strengths
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
- Motivated, trained, and mentored employees to maximize performance
- Secured revenue by promoting and facilitating opportunities to establish guest relations and drive client retention.
Topgolf
07.2022 - 05.2023
- Learned up-to-date knowledge of the menu and specials of the day to proactively recommend appetizers and main courses to guests
- Managed the close-out process, and distributed tips on a daily basis to front- and back-of-house service staff
- Ensured diners had a memorable and positive experience through the delivery of prompt, accurate service
Sales Associate
American Furniture Warehouse
08.2019 - 07.2022
- Approached and provided knowledge to customers and recommended products, ensuring the customer’s needs and goals were met
- Prepared sales contracts, handled complaints, organized sales floor, and monitored and managed inventories
- Processed transactions, collected payments, and worked closely with other sales associates to ensure a great customer experience and service
- Collaborated with advertising and sales managers, completed weekly reports, and ran pre-shift meetings as required
Financial Planner
The American Group
01.2018 - 07.2019
- Worked with clients to determine financial needs and goals, both short and long-term
- Discussed strategies and worked with clients to develope plans to meet their financial goals
- Utilized market and financial data to reinforce recommendations and make adjustments as needed
- Continuously network and build individual client base
Marketing Ambassador
Welk Resorts
10.2014 - 01.2018
- Attended events, expos, and conventions to expand and build new business and client relations
- Represented multiple resorts around the country and worked clients to determine the best destination for them
- Provided detailed travel information and planning to guarantee the guests needs are met and a fantastic travel experience was achieved
Education
Associates - General Studies
Saint Louis Community College
Meramec, Saint Louis, Missouri05.2015
Skills
- Team Management
- Project Management
- Data Analysis
- Client Relations
- Microsoft Excel
- Financial Management
- Marketing
- Data Entry
Timeline
Assistant General Manager
Fitzs Rootbeer
05.2023 - Current
Topgolf
07.2022 - 05.2023
Sales Associate
American Furniture Warehouse
08.2019 - 07.2022
Financial Planner
The American Group
01.2018 - 07.2019
Marketing Ambassador
Welk Resorts
10.2014 - 01.2018
Associates - General Studies
Saint Louis Community College
Similar Profiles
Ashley BarnesAshley Barnes
Server at Fitzs BottlingServer at Fitzs Bottling
Amber TorresAmber Torres
Head Waiter at Stewarts RootbeerHead Waiter at Stewarts Rootbeer
Caley StoutCaley Stout
Server at Shorts Rootbeer StandServer at Shorts Rootbeer Stand