Benjamin Maywalt
Auburn
Summary
Dynamic Manager at The Inns of Aurora with extensive experience in hospitality and team leadership. Proven track record in enhancing guest satisfaction and operational efficiency. Skilled in payroll management and staff training, fostering a professional environment that prioritizes exceptional service. Adept at problem-solving and maintaining high standards in a fast-paced setting.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Spa Manager
The Inns of Aurora
Aurora
07.2023 - Current
- Facilitate day to day operations.
- Ensure guest satisfaction from moment they arrive to final check out.
- Throughout the day I am continuously problem solving.
- My time management skills are very important to make sure the day goes smoothly.
- Also, I oversee all employees making sure that they are punctual, professional, and knowledgeable to ensure the best possible experience for our guests.
- Also, I manage the payroll, schedule, ordering and inventory.
Assistant Dining Room Manager
The Inns of Aurora
Aurora
03.2014 - 06.2023
- Led a cohesive team of professionals to ensure exceptional dining experiences for all guests.
- Managed operations including payroll, scheduling, ordering, and inventory control.
- Facilitated monthly training sessions to enhance staff skills and knowledge.
- Developed an appealing wine, beer, and cocktail list to attract guests while maximizing profits.
Fine Dining Server
Mirbeau
Skaneateles
01.2008 - 12.2014
- Orchestrated an elegant dining experience for all guests from initial greeting to the final goodbye.
- Gave genuine recommendations on the menu as well as complimenting beverages.
- Very Knowledgeable about all food, wine, beer and spirits.
- Provided exquisite hospitality and communication in a team-oriented atmosphere.
Education
B.A. - Sports Management
Cayuga Community College
12.2024
Associates - Liberal Arts
SUNY Cortland
12.2008
Associates -
Cayuga Community College
12.2006
Skills
- Restaurant experience
- Food service
- Supervising experience
- Restaurant management
- POS
- Serving
- Team management
- Customer service
- Hospitality
- Food industry
- Shift management
- Management
- Food service management
- Cash handling
- Leadership
Certification
- Driver's License
- TIPS
- Certified Sommelier
Timeline
Spa Manager
The Inns of Aurora
07.2023 - Current
Assistant Dining Room Manager
The Inns of Aurora
03.2014 - 06.2023
Fine Dining Server
Mirbeau
01.2008 - 12.2014
B.A. - Sports Management
Cayuga Community College
Associates - Liberal Arts
SUNY Cortland
Associates -
Cayuga Community College
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