- Electronics and Circuit Building
- Computing Technology
Benjamin McCauley
Cedar Rapids,IA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Able to quickly adapt to adversity and pick up new skills in stride.
Overview
8
8
years of professional experience
Work History
Seasonal Worker
A Squared Lawn Care LLC
03.2024 - Current
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Performed planting, watering, mulching, and edging of lawns.
- Mowed lawns using self-propelled and riding mowers.
- Edged and mowed lawns, flowerbeds and landscape features.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
Seasonal Worker
UPS
11.2023 - 12.2024
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Verified package information to check for accuracy and completeness.
- Delivered packages to customer doorsteps and business offices.
Operations Manager
Guitar Center
10.2021 - 11.2024
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Stocker and Checker
Hyvee
09.2016 - 07.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Improved customer satisfaction by promptly locating items and providing product information.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
John F Kennedy High School
Cedar Rapids, IA05.2018
Skills
- Quick Learner
- Strong Work Ethic
- Collaboration
- Problem-Solving
- Customer Service
- Workforce Management
- Warehouse Operations
- Building and Facility Management
- Sales background
- Assignment Delegation
Interests
Timeline
Seasonal Worker
A Squared Lawn Care LLC
03.2024 - Current
Seasonal Worker
UPS
11.2023 - 12.2024
Operations Manager
Guitar Center
10.2021 - 11.2024
Stocker and Checker
Hyvee
09.2016 - 07.2020
High School Diploma -
John F Kennedy High School
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