Benjamin McRae
Aiken,SC
Summary
Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
5
5
years of professional experience
Work History
Clerk
USPS
North Augusta, South Carolina
04.2024 - Current
- Process incoming and outgoing mail efficiently for timely delivery.
- Sort packages accurately based on destination and service requirements.
- Utilize postal software to track shipments and manage inventory effectively.
- Assist customers with inquiries regarding services and package status.
- Maintain cleanliness and organization in the work area for safety compliance.
- Operate postal equipment to prepare mail for distribution efficiently.
- Collaborate with team members to ensure smooth workflow during peak hours.
- Follow established procedures for handling sensitive or valuable items securely.
- Perform data entry tasks to update customer account records.
- Follow confidentiality rules to preserve data quality and reduce potential information compromise.
Sales Associate
Walmart
Cedar Park, Texas
04.2023 - 04.2024
- Maintained organized merchandise displays to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to restock shelves efficiently.
- Supported inventory management by tracking stock levels and reporting discrepancies.
- Trained new associates on store policies and operational procedures.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
Sales Lead - Apparel
Kohl's Department Stores, Inc
Austin, Texas
12.2022 - 03.2023
- Led team to enhance customer service and improve shopping experience.
- Collaborated with management to develop effective promotional strategies.
- Coordinated inventory management to ensure product availability on the sales floor.
- Assisted customers with inquiries, providing knowledgeable solutions and support.
- Monitored sales performance and identified areas for improvement.
- Implemented visual merchandising standards to enhance store presentation.
- Fostered a positive team environment through effective communication and support.
- Managed cash register operations using POS system and processed sales and returns.
- Resolved customer complaints in an efficient manner while maintaining quality standards.
Sales Associate
Walmart
Cedar Park, Texas
11.2020 - 09.2022
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Supported inventory management by tracking stock levels and reporting discrepancies.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
Education
High School Diploma -
Leander High School
Leander, TX05-2000
Skills
- Inventory management and control
- Customer inquiries and relationship management
- Data entry and basic computer proficiency
- Problem solving and conflict resolution
- Attention to detail and time management
- Team collaboration and administrative tasks
- Safety compliance and heavy lifting
- Warehouse logistics and shipment palletization
- Forklift operation and order picking
Timeline
Clerk
USPS
04.2024 - Current
Sales Associate
Walmart
04.2023 - 04.2024
Sales Lead - Apparel
Kohl's Department Stores, Inc
12.2022 - 03.2023
Sales Associate
Walmart
11.2020 - 09.2022
High School Diploma -
Leander High School