Benjamin M Diamond
Saint Louis,Missouri
Summary
Experienced with effective communication and active listening in customer interactions. Utilizes problem-solving techniques to address and resolve client concerns efficiently. Track record of maintaining high levels of customer satisfaction through empathy and patience. Customer service professional with strong emphasis on team collaboration and achieving results. Skillful in conflict resolution, effective communication, and managing customer relationships. Reliable and adaptable, maintaining high standards while addressing changing needs.
Overview
25
25
years of professional experience
Work History
Painter - Residential and Commercial
Diamond Painting Company
01.2000 - 09.2024
- Delivered high-quality painting services on time and within budget for a variety of clients
- Developed positive customer relations through strong communication skills and attention to detail in all projects
- Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals
- Painted surfaces using brushes, spray guns, and paint rollers
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects
- Increased customer satisfaction by providing accurate color consultations and recommendations
Education
Bachelor of Arts - Political Science
University of Kansas
Lawrence, KS05.1994
Skills
- Strong work ethic
- Computer Skills
- Attention to detail
- Customer service
- Teamwork and collaboration
- Adaptability and flexibility
- Relationship building
- Problem-solving
- Critical thinking
- Active listening
- Verbal and written communication
- Phone etiquette
- Conflict resolution
- Time management abilities
- Understanding customer needs
- Calm and professional under pressure
Timeline
Painter - Residential and Commercial
Diamond Painting Company
01.2000 - 09.2024
Bachelor of Arts - Political Science
University of Kansas
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