Benjamin Medina
Fort Worth
Summary
Dynamic professional with extensive experience at AMC Theatres, excelling in customer service and sales training. Proven ability to enhance guest experiences through effective communication and adaptability. Skilled in inventory management and conflict resolution, consistently contributing to team success and operational efficiency. Committed to delivering quality service and fostering a collaborative environment.
Overview
6
6
years of professional experience
Work History
Bartender
AMC Theatres
Fort Worth
11.2024 - Current
- Monitored bar inventory and promptly restocked low items before depletion.
- Provided drink suggestions to customers based on their preferences.
- Upsold customers from shelf to premium brands to help boost sales.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Crew Member
AMC Theatres
Fort Worth
08.2019 - 11.2024
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Maintained safe food handling practices to prevent germ spread.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Lot Loader
Home Depot
Fort Worth
05.2019 - 07.2019
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Ensured that the appropriate number of units were loaded onto each trailer.
Education
Bachelor's of Criminal Justice - Criminal Justice
Texas Wesleyan University
Fort Worth, TX06-2026
Skills
- Team collaboration
- Team training and development
- Customer service
- Conflict resolution
- Teamwork and collaboration
- Skill building
- Sales training
- Technical training
- Adaptability
- Adaptability and flexibility
- Time management abilities
Languages
Spanish
Native/ Bilingual
Timeline
Bartender
AMC Theatres
11.2024 - Current
Crew Member
AMC Theatres
08.2019 - 11.2024
Lot Loader
Home Depot
05.2019 - 07.2019
Bachelor's of Criminal Justice - Criminal Justice
Texas Wesleyan University