Benjamin Melendez
Houston,TX
Summary
Dynamic Store Manager with a proven track record at Mister Car Wash, excelling in operations management and team leadership. Expert in inventory oversight and employee training, driving efficiency and enhancing customer satisfaction. Successfully implemented systems that reduced waste and optimized stock levels, fostering a culture of safety and excellence among team members.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Landscape Foreman
Double TT Construction
03.2025 - Current
- Supervised daily landscape maintenance tasks, ensuring adherence to quality standards.
- Trained team members on safety protocols and best practices in landscaping techniques.
- Coordinated project schedules and resources to meet client deadlines effectively.
- Assisted in the design and implementation of landscape layouts and features.
- Operated skid steers, wheel loaders, and forklift.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
Store Manager of Operations
Mister Car Wash
08.2021 - 02.2025
- Trained and mentored team members on operational procedures and safety protocols.
- Coordinated scheduling to ensure adequate staffing during peak hours and events.
- Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
- Coordinated with regional management on strategic planning initiatives aimed at improving store performance within the district or territory as a whole.
- Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
- Managed overall visual merchandising efforts within the store location while adhering to corporate standards and guidelines, ensuring a consistent brand image across all marketing materials.
- Led training sessions for staff members on new product offerings, operational procedures, and customer service techniques to ensure the highest level of performance in every aspect of the business.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Managed daily operations to enhance customer experience and service efficiency.
Shift Lead Supervisor
Harbour Freight Tools
01.2020 - 07.2021
- Supervised daily operations, ensuring compliance with safety protocols and company policies.
- Trained and mentored team members on product knowledge and customer service excellence.
- Coordinated inventory management processes, optimizing stock levels and reducing discrepancies.
- Implemented workflow improvements that enhanced efficiency in store operations and customer satisfaction.
- Knowledable in logistics and the efficient movement of goods within a warehouse setting to include forklift certification.
Education
High School Diploma -
North Cobb High School
Kennesaw, GA06-2019
Skills
- Computer skills
- Performance appraisals
- Health and safety
- Employee training
- Recruitment and hiring
- Employee scheduling
- Store maintenance
- Point of sale systems
- Team leadership
- Financial operations management
- Operations management
- Systems and software expertise
- Database management
- Inventory oversight
Certification
- Operations Leadership Program , Mister Car Wash - July 2021
- Forklift Certification, Harbour Freight - March 2020
Languages
Spanish
Limited Working
Timeline
Landscape Foreman
Double TT Construction
03.2025 - Current
Store Manager of Operations
Mister Car Wash
08.2021 - 02.2025
Shift Lead Supervisor
Harbour Freight Tools
01.2020 - 07.2021
High School Diploma -
North Cobb High School
United States Army
Military Police E1, United States Army, Oct. 2017 to Dec. 2019