Benjamin Meyer
Milford,IA
Summary
Proven leader in the food service industry, I elevated customer satisfaction and sales at Sunshine Foods by implementing efficient inventory management and customer engagement strategies. Skilled in meat cutting and fostering team collaboration, I consistently enhanced service quality and operational efficiency. Achieved notable sales increase through innovative promotions and meticulous attention to food safety practices.
Overview
15
15
years of professional experience
Work History
Deli Worker
Sunshine Foods
09.2024 - Current
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Collaborated with fellow team members to ensure seamless operation during peak hours.
- Ensured timely completion of special requests or catering orders prioritizing accuracy and presentation.
- Streamlined daily tasks by implementing effective time management techniques during busy shifts.
Assistant Deli Manager
Sunshine Foods
03.2015 - 12.2023
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Increased sales through effective merchandising and attractive product displays.
- Streamlined deli operations by implementing efficient inventory management processes.
- Increased sales [Number]% through suggestive selling of promotional items.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Purchased food and cultivated strong vendor relationships.
- Developed unique events and special promotions to drive sales.
HyVee Assistant Kitchen Manager
HyVee Foods
01.2010 - 01.2015
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Checked and tested foods to verify quality and temperature.
- Improved customer satisfaction by addressing feedback promptly and implementing necessary adjustments to kitchen procedures.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Contributed to a positive workplace culture by fostering open communication, constructive feedback, and mutual respect among team members.
- Demonstrated strong problem-solving skills when faced with unexpected challenges or emergencies within the kitchen environment.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Motivated staff to perform at peak efficiency and quality.
- Developed unique events and special promotions to drive sales.
Education
No Degree - Elective Classes
Kirkwood Community College
Cedar Rapids, IA05-2004
High School Diploma -
Bishop Garrigan High School
Algona, IA05-2002
Skills
- Meat cutting
- Inventory rotation
- Customer service
- Cleaning and sanitizing
- Money handling
- Customer engagement
- Equipment safety
- Food preparations
- Sanitation practices
- Stock rotation
- POS systems
- Sales expertise
- Sales proficiency
Languages
English
Timeline
Deli Worker
Sunshine Foods
09.2024 - Current
Assistant Deli Manager
Sunshine Foods
03.2015 - 12.2023
HyVee Assistant Kitchen Manager
HyVee Foods
01.2010 - 01.2015
No Degree - Elective Classes
Kirkwood Community College
High School Diploma -
Bishop Garrigan High School
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