Benjamin Milam
Summary
Dynamic professional with a proven track record in enhancing operational efficiency, safety, and customer satisfaction seeking to apply my skill-set with a new team. At Brazos Valley Parts Company, I utilized my mechanical expertise, vehicle maintenance skills, and exceptional customer service to achieve outstanding on-time delivery rates, consistently surpassing performance goals. My commitment to safety, collaborative spirit, and problem-solving skills fostered positive relationships and streamlined processes. Additionally, my ability to build and maintain strong customer relationships, adeptness in conflict resolution, and becoming the go-to person for computer issues, significantly contributed to the company's success. I am always proactive in finding ways to be productive, ensuring that I contribute effectively rather than just standing around.
Overview
3
3
years of professional experience
Work History
Commercial Parts Delivery Driver
Brazos Valley Parts Company
09.2024 - 12.2024
- Coordinated with Brazos Valley Parts Company staff and the Houston Delivery Drivers, implementing a system for efficient pick-up of parts for delivery.
- Reduced delivery errors through thorough inventory management and organization of vehicle storage space.
- Consistently met or exceeded performance goals set by management regarding on-time deliveries and overall efficiency ratings.
- Strengthened company reputation through professional appearance and courteous interactions with multiple clients during deliveries.
- Managed challenging situations with professionalism, resolving conflicts and ensuring successful outcomes for all parties involved.
- Worked two days a week at the Brazos Valley Parts Company store, assisting and educating customers with purchasing appropriate items for their specific needs.
- Built relationships with customers to encourage repeat business.
- Kept the warehouse floors cleaned, shelves organized, prepared our battery cores for weekly pick-up.
- Skilled in measuring, fitting, and pressing hydraulic hoses on the Gates Machine to help maintain tractor equipment.
Shredder Operator
Embassy Records & Storage
08.2023 - 07.2024
- Responsible for the collection, destruction, and disposal of customer's documents, while maintaining confidentiality of classified or highly sensitive information.
- Managed customer's sensitive files through secure storage.
- Operated various types of shredders showcasing versatility in handling different materials and tasks.
- Operated motor-powered industrial vehicles including skid steers and forklifts, as well as box trucks and utility vans.
- Utilized commercial balers to meet environmental compliance standards by correctly compacting and processing recyclable materials.
- Used scissor lift to navigate throughout the warehouse to safely store customer's important documents.
- Consistently met daily production goals through effective time management and task prioritization.
- Enhanced workplace safety by conducting regular equipment inspections through log documentation and maintenance including greasing shredders, skid steers, as well as forklifts.
- Fostered positive relationships with coworkers by working collaboratively towards achieving common goals within the workplace environment.
Spray Foam Applicator
Rock-Crete Foam Insulators & Roofing
10.2021 - 07.2023
- Safely and efficiently installed spray foam in residential and commercial properties.
- Practiced proper PPE while working with hazardous chemicals on the job site.
- Removed previously installed insulation with vacuum trailer and disposed accordingly to environmental and company standards.
- Prepped job sites by caulking required areas, protecting surfaces with plastic before foam installation, and securing job sites to set up necessary equipment for sprayers.
- Optimized equipment performance by conducting regular maintenance checks, cleaning nozzles, hoses, and other components as necessary.
- Developed strong client relationships through clear communication about project timelines, expectations, and potential challenges.
- Tasked with assisting in demolition and painting properties before or after insulation was installed.
Education
High School Diploma -
Time 4 Learning- Homeschool Program
North Zulch, TX05-2022
Skills
- Safe driving practices
- Loading and unloading
- Cutting and measuring
- Efficient delivery
- Heavy lifting and physical stamina
- Vehicle and equipment maintenance
- Excellent customer service
- Warehouse operations
- Inventory management
- Payment handling
- Parts delivery
- Multi-tasking
- Teamwork and collaboration
- Time management
- Problem-solving
- Heavy equipment operation
- Waste management
- Machine troubleshooting
- Spray foam application
- Job site organization
- Chemical handling
- Material preparation
- Proper ventilation
- Power tool operation
- Insulation installation
- Scaffolding setup
- Computer proficiency
- Automotive knowledge and parts catalog expertise
- Basic math skills
- Operate skid steer
- Operate forklift
- Hand and power tool proficiency
- Tool maintenance
- Safety procedures
- Painting
Timeline
Commercial Parts Delivery Driver
Brazos Valley Parts Company
09.2024 - 12.2024
Shredder Operator
Embassy Records & Storage
08.2023 - 07.2024
Spray Foam Applicator
Rock-Crete Foam Insulators & Roofing
10.2021 - 07.2023
High School Diploma -
Time 4 Learning- Homeschool Program
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