Benjamin Molvik

Small team Barista to an extremely busy Chef owned Pâtisserie in the tight nit community of downtown Bothell

• Preparing the shop for the day as well as, Bagging preordering pickups efficiently and accurately
• Working alongside kitchen staff to stock the front of house with daily made pastries
• Taking orders accurately while encouraging stimulating conversation with customers
• Dialing in espresso every morning to ensure quality taste
• Creating latte art for customer enjoyment
• Making 150+ drinks a day within a 4 hour timespan
• Cleaning the entire front of house thoroughly every evening after close

Bartender at a local taproom with hard liquor and events multiple times a week, including being cross trained for kitchen staff and working shifts as a cook as well as becoming a keyholder and lead allowing me to open/close the bar as well as handle the tip payouts and register cash at the end of the night as well as delegate staff

• Daily duties including - Opening/closing the Taproom
• Preparing all the kegs, lines, bottles, and glassware to be clean and ready for service
• Pouring beer and hard liquor for customers of age including complex cocktail recipes
• Maintaining my class 12 MAST liquor license to comply with state laws
• Cleaning and maintaining the outside beer garden and inside warehouse for events
• Communicating with customers, and multiple co-workers at the same time to ensure efficiency
• Leading others confidently to promote a healthy work environment
• Handling long lines during high profile events keeping a professional demeanor under high stress
• Running food and Table service
• Writing checks to Bands and event coordinators and maintaining those connections.

Bustling local cafe with high foot traffic and an extreme point of high quality coffee served with Latte art

• Operated complex espresso machines, Grinders, multiple POS system at a time
• Created Latte art to make the customer experience greater and more fun
• Leadership roles including directing other employees while on shift, working with management and the owners on how to best lead others, using computer applications such as Microsoft Excel
• Frequently maintained inventory on our Wine and Beer options from multiple Breweries and Wineries at a time while training other employees on proper techniques and vocabulary to best help our customers
• Kept up to date frequently with every Beer and Wine option available in the surrounding area to have a constantly updating list of local amazing beverages.

Oversaw operations regarding the shop and kept good team morale along with reducing labor costs, increasing productivity, gaining an excellent food safety rating, and working alongside other kiosk managers to promote a healthy work environment As well as -

• Opening/closing shop
• Working alone and with others
• Scheduling 10+ employees with efficiency
• Making coffee and connections with customers
• Ordering and stocking all inventory for the kiosk
• Training and educating new employees.