Benjamin Moser
Ladson,SC
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I pride myself on constantly learning in all aspects of my career and personal day-to-day operations. I excel at thinking analytically, troubleshooting issues, collaborating effectively in group settings, and strive to make a positive impact on any team I join.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Representative, CLS (Crew Logistics Specialist)
Inchcape Shipping Service
Charleston, South Carolina
08.2022 - Current
- Act as the performing agent for numerous vessels simultaneously making port calls along the US East Coast ranging from Charleston, SC to Savannah, GA. liaising in all crew and vessel related services around the clock.
- Maintaining proper compliances within various ports of call regarding The United States Coast Guard (USCG), Customs and Border protection (CBP), and the given port authority.
- Work directly with various international Principal companies to arrange the proper transportation, lodging, and repatriation travel for crew members.
- Organize port terminal access for attending vendors along with ensuring proper Customs clearance protocols are in place to successfully deliver for our customers.
Service Advisor / Sales Associate
Blacks Tire & Auto Service
Myrtle Beach, South Carolina
10.2021 - 07.2022
- Liaison between the service manager and the customer by determining pricing for repairs and elaborating on the reasoning behind repair costs to customers.
- Customer relations such as answering questions, informing cost saving options such as warrantees and protection plans, and overseeing/managing the service center’s schedule.
Graduate Internship
Brewskies Beverage Inc.
East Stroudsburg, Pennsylvania
02.2021 - 05.2021
- Responsible for updating all new and current prices for products being sold within the current system.
- Oversaw inventory, store layout, price margin adjustments, and sales techniques as well as making sure product numbers within the system match actual inventory.
- Developed store website as well as provided new product updates on social media platforms.
Facilities Management
East Stroudsburg University
East Stroudsburg, Pennsylvania
06.2018 - 03.2020
- Provide technical and responsive support across the campus of East Stroudsburg University
- During my time working here I gained communication skills with all sorts of different people across campus, got hands on training from skilled workers, and ultimately gained knowledge in a multitude of fields that has been proven beneficial to this day.
Delivery Driver Laborer
UPS
Harrisburg, Pennsylvania
12.2017 - 01.2018
- Assist in the process of delivering parcels and packages to customers
- One of the most important takeaways that I learned from this job was the importance of excellent customer contact and the ability to execute at a high physically fit level.
Logistics Specialist
Amazon
Carlisle, PA
05.2017 - 08.2017
- Assembling merchandise, preparing shipments, and moving products.
- While here I learned the ins and outs of Amazon and got a better understanding of how they function at such a high level with focuses on communication, technology, and team building.
- Using top of the line technology to fulfill orders for people across the world in the most efficient way is just a small taste of what the job entailed.
Education
Master of Science in Management & Leadership / Organizational Behavior -
East Stroudsburg University
05.2021
Bachelor of Science in Marketing -
East Stroudsburg University
05.2020
Skills
- Microsoft Power BI Data Analytics
- Customer service
- Strong communication skills (verbal and written)
- Business Development and Management
- Problem solving
- Interpersonal skills
- Leadership
- Microsoft application expertise
Leadership Roles
- Team Council Leader (2017-2019)
- Football Team Captain (2014-2016)
Awards
Hampshire Honor Society 2021 Dean's List (Fall 2016, 2019, 2020. Spring 2018, 2021.) Athletic Directors Honor Roll (2016,2017,2018,2019,2020,2021) Sigma Beta Delta Honors Fraternity (Spring 2019) High School Football Conference MVP (Fall 2016)
Community Service
- East Stroudsburg Soup Kitchen, 2019-2021
- Read Across America, 2018
- Salvation Army, 2016-2020
- Special Olympics Ski Roundtop, 2012-2016
Accomplishments
- Hampshire Honor Society 2021
- Dean's List (Fall 2016, 2019, 2020. Spring 2018, 2021.)
- Athletic Directors Honor Roll (2016,2017,2018,2019,2020,2021)
- Sigma Beta Delta Honors Fraternity (Spring 2019)
Certification
- Microsoft Power BI Certification
Affiliations
- Skiing
- Golf
- Pickleball
- Bowling League
Timeline
Operations Representative, CLS (Crew Logistics Specialist)
Inchcape Shipping Service
08.2022 - Current
Service Advisor / Sales Associate
Blacks Tire & Auto Service
10.2021 - 07.2022
Graduate Internship
Brewskies Beverage Inc.
02.2021 - 05.2021
Facilities Management
East Stroudsburg University
06.2018 - 03.2020
Delivery Driver Laborer
UPS
12.2017 - 01.2018
Logistics Specialist
Amazon
05.2017 - 08.2017
Master of Science in Management & Leadership / Organizational Behavior -
East Stroudsburg University
Bachelor of Science in Marketing -
East Stroudsburg University
Similar Profiles
SUHAIL PUZHANGARAILLAMSUHAIL PUZHANGARAILLAM
Sr. Operations Executive - Marine Service at Inchcape Shipping Service LLCSr. Operations Executive - Marine Service at Inchcape Shipping Service LLC
DHINAKARAN DDHINAKARAN D
MARINE SUPPLY CHAIN EXECUTIVE at INCHCAPE SHIPPING SERVICEMARINE SUPPLY CHAIN EXECUTIVE at INCHCAPE SHIPPING SERVICE
Kristopher TrumbauerKristopher Trumbauer
Vessel Agent at Inchcape Shipping ServicesVessel Agent at Inchcape Shipping Services