BENJAMIN MUNIZ

Dedicated and results-oriented Case Manager/Housing Specialist with 7 years of experience providing comprehensive case management and housing services. Proven track record of facilitating positive outcomes for clients and leading teams toward successful program implementation.

Professional Experience:

• collaborated with 6 case managers, offering guidance, and support in delivering effective case management and housing services.
• Implement and identify housing, ensuring clients' housing needs are met through partnerships with local agencies and landlords.
• Develop and maintain relationships with community resources to enhance client support networks.
• Achieved pinpointing suitable housing options for the individual., increased client housing stability through strategic program enhancements.
• Conduct assessments, develop individualized service plans, and monitor client progress toward housing and stability goals.

Leadership and Management Skills:

• Team Leadership
• Program Implementation
• Consistently embraced supervision as a valuable opportunity for professional growth and learning.
• Client Advocacy
• Crisis Intervention
• Collaboration with Community Partners
• Case Plan Development
• Proficient in case management software (Avatar, HMIS, Salesforce)
• Microsoft Office Suite
• Data management and reporting tools

Technical Skills:

• Proficient in property management software (Manage America)
• Microsoft Office Suite
• Budgeting and financial analysis tools

A dynamic and results-oriented Regional Property Manager with experience overseeing the successful operation and management of multi-site residential properties. Proven expertise in driving revenue growth, optimizing operational efficiency, and leading high-performing teams.

Professional Experience:

• Spearhead the strategic planning, financial management, and operational oversight of 4 properties across the Bay Area.
• Achieved an increased occupancy rates by 15% through targeted marketing strategies and resident retention programs.
• Implemented cost-saving measures resulting in a 25% reduction in operational expenses.
• Led a team of 4 property managers and 2 maintenance staff, fostering a collaborative and high- performance work culture.
• Ensured compliance with local, state, and federal regulations and maintained high standards of property appearance and resident satisfaction.

Leadership and Management Skills:

• Team Leadership
• Strategic Planning
• Budget Management
• Revenue Enhancement
• Staff Development and Training
• Vendor Management
• Lease Administration
• Regulatory Compliance

Technical Skills:

• Proficient in property management software (Manage America)
• Microsoft Office Suite
• Budgeting and financial analysis tools

Accomplished Property Manager with experience overseeing multifamily residential communities. A proven leader in optimizing property performance, enhancing tenant satisfaction, and driving financial success.

Professional Experience

• Successfully managed 77 residential properties, ensuring optimal occupancy rates and tenant retention.
• Implemented strategic marketing initiatives, leading to a 40% increase in property leasing.
• Oversaw property maintenance and improvements, resulting in improved overall property appearance and resident satisfaction.
• Managed financial aspects, including budgeting, rent collection, and expense control.
• Overseeing a team of resident and maintenance staff and enforcing rental terms.

Leadership and Management Skills:

• Team Leadership
• Property Operations
• Tenant Relations
• Lease Administration
• Budget Management
• Vendor and Contractor Management
• Regulatory Compliance
• Marketing and Promotion

Technical Skills:

• Proficient in property management software (Manage America)

• Microsoft Office Suite
• Financial Analysis Tools

Accomplished Lead Case Manager with a track record of success in coordinating and supervising case management services. Adept at team leadership, client advocacy, and program development. Proven ability to enhance client outcomes and team performance.

Leadership Experience:

• Provide leadership and oversight to the case management team, ensuring effective service delivery.
• Develop and implement case management policies, procedures, and best practices.
• Collaborate with interdisciplinary teams to optimize client care and support services.
• Conduct regular team meetings, providing guidance, training, and support to staff members.
• Monitor and evaluate staff performance, offering constructive feedback and implementing performance improvement strategies.
• Foster a client-centered approach within the team, emphasizing empathy and cultural competence.

Case Management Skills:

• Assessment and Planning
• Crisis Intervention
• Advocacy and Support
• Resource Coordination
• Goal Setting and Monitoring
• Collaboration with Stakeholders

Program Development:

• Lead initiatives to enhance and expand case management programs.
• Identify opportunities for community partnerships and collaborations.
• Contribute to the development of new services and programs.

Technical Skills:

• Proficient in case management software (HMIS, Salesforce)
• Microsoft Office Suite
• Database Management

Accomplished Housing Specialist and Program Administrator with a strong background in rental assistance programs. Proven success in managing housing initiatives, ensuring compliance, and optimizing program efficiency. Adept at team leadership, client advocacy, and community engagement.

Leadership Experience:

• Oversee the administration and implementation of rental assistance programs, ensuring compliance with funding requirements.
• Consult with a team of housing specialists, providing guidance, training, and support.
• Develop and maintain relationships with property owners, landlords, and housing agencies.
• Collaborate with stakeholders to identify housing opportunities and advocate for program participants.
• Monitor program budgets, track expenditures, and ensure financial accountability.
• Implement and improve policies and procedures to enhance program effectiveness.

Housing Expertise:

• Rental Assistance Programs
• Affordable Housing Initiatives
• Housing Voucher Programs
• Property Management
• Landlord Negotiations
• Tenant Relations

Program Development:

• Spearhead initiatives to expand and improve rental assistance programs.
• Identify and pursue new funding opportunities.
• Collaborate with community partners to address housing challenges.

Achievements:

• Successfully increased the number of families served through strategic program expansion.
• Identified and Housed over 120 Families
• Implemented streamlined processes resulting in improved program efficiency.
• Proficient in housing management software (HMIS)
• Microsoft Office Suite
• Database Management

Accomplished Director of Children's Ministry with a passion for nurturing the spiritual growth of children.

Proven track record in developing and overseeing engaging, educational, and inclusive programs. Adept at team leadership, volunteer coordination, and community outreach.

Leadership Experience:

• Provide visionary leadership for the Children's Ministry, overseeing all aspects of program development and execution.
• Recruit, train, and support a team of volunteers to ensure the smooth operation of programs.
• Develop and implement age-appropriate curriculum and activities to foster spiritual growth and community building.
• Coordinate special events, camps, and outreach initiatives to engage children and families.
• Collaborate with parents, staff, and church leadership to create a nurturing and inclusive environment.

Ministry Expertise:

• Spiritual Education
• Curriculum Development
• Volunteer Management
• Community Outreach
• Event Planning
• Pastoral Care for Children

Program Development:

• Innovate and expand ministry programs to meet the evolving needs of the community.
• Collaborate with church leadership to align children's ministry goals with the overall mission of the church.
• Introduce creative and engaging approaches to teaching biblical principles.

Achievements:

• Successfully increased participation in children's programs by implementing interactive and age- appropriate activities.
• Led the development of a comprehensive curriculum that aligns with the church's vision and values.

Community Engagement:

• Actively participate in community events and collaborate with local schools to enhance outreach efforts.
• Provided confidential pastoral consultation to individuals facing personal, spiritual, or relational challenges.
• Offered guidance and support rooted in spiritual principles, ethics, and compassion.
• Conducted thorough assessments to understand the unique needs and concerns of those seeking pastoral assistance.
• Collaborated with individuals to explore and navigate issues related to faith, purpose, and life transitions.
• Utilized active listening and empathetic communication to create a safe and non-judgmental space for exploration.
• Integrated pastoral counseling techniques to address emotional, psychological, and spiritual well- being.
• Developed personalized plans and strategies to empower individuals in their spiritual and personal journeys.
• Coordinated with pastoral care teams and community resources to provide holistic support.
• Organized and facilitated pastoral workshops and seminars on relevant topics.