Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate Footwear
Dick's Sporting Goods, Inc
Bradley, IL
03.2022 - Current
Greeted customers upon entering the store and provided assistance.
Offered suggestions for additional items that may be of interest to customers.
Assisted in training new employees on proper use of equipment and safety protocols.
Organized displays to attract customers and promote sales.
Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Demonstrated knowledge of store products and services.
Assisted customers with finding the right product for their needs.
Completed transactions in an efficient manner while providing excellent customer service.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Receiver/Stocker
Lowe's Home Improvement Center, Erie Pa
Bradley, IL
03.2022 - 03.2024
Provided customer service support by responding promptly to inquiries regarding order status or other matters.
Operated forklift safely to move products around the warehouse.
Assisted in unloading trucks and stocking shelves with received merchandise.
Cleaned and organized work areas, equipment, and storage facilities as needed.
Adhered strictly to safety regulations while operating machinery or handling hazardous materials.
Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload, and move materials.
Placed products and rotated stock per established standards.
Put merchandise in assigned area, added tags and secured larger pieces as required.
Student Equipment Manager
Illinois State University
Bloomington, IL
08.2020 - 12.2021
Ensure players and staff are properly outfitted and supplied with appropriate, functioning equipment.
Assist coaching staff with set up and breakdown before and after all training sessions.
Assist team administrator with all aspects of team travel, including air travel, hotel, and meal arrangement, car rental, ground transportation, training field usage, and acquisition of travel visas.
Organize, track, and inventory all team apparel and equipment.
Set up and organize locker room on all game days.
Oversee laundry service, equipment maintenance, and cleaning as needed.
Accommodates all reasonable requests from coaching staff, players, and administrative staff.
Serve as liaison and ordering lead with team's apparel and equipment providers.
Assistant Basketball Coach
Self-employed
Manteno, IL
07.2021 - 07.2024
Instructed players in proper techniques such as passing, shooting, dribbling, defensive positioning.
Encouraged teamwork among players while fostering an environment of respect.
Motivated players by providing positive reinforcement.
Served as a role model for student athletes both on and off the court.
Demonstrated drills during practice sessions to help players hone their skills.
Assisted head coach with game and practice planning.
Encouraged athletes, fellow coaches, and parents to engage in good sportsmanship with competitors.
Education
Associate of Science - Business
Kankakee Community College
Kankakee, IL
05-2024
Some College (No Degree) - Sports Management
Illinois State University
Normal, IL
Skills
Customer Service
Stocking and Receiving
Problem-solving
Computer Skills
Order Picking
Warehouse Safety
Volunteer Experience
Volunteered for an local intramural 5th/6th grade youth basketball team.
Certification
Order picker certification, Lowe's Home Improvement, 2022
Sidewinder forklift certification, Lowe's Home Improvement, 2022
Pallet-Jack certification, Lowe's Home Improvement, 2022