Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Naylor

South Hamilton,MA

Summary

Proven to excel in fast-paced environments, I leveraged my exceptional customer service and POS operation skills at Texas Roadhouse to enhance guest experiences and maintain service quality. My strong work ethic and ability to collaborate effectively boosted team efficiency and ensured customer satisfaction.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Bagel Dudes
05.2023 - 02.2024
  • Opened and closed business including food prep and managing inventory.
  • Prepared all food and drink orders for customers.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Server

Texas Roadhouse
05.2022 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cashier

Whole Foods Market Inc
11.2021 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Associate of Arts - Finance

West Virginia University
Morgantown, WV
05.2026

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Memory retention
  • Cleanliness standards
  • Safe Food Handling
  • Menu Memorization
  • Sales expertise
  • Sales Techniques
  • Point of sale operation
  • Relationship Management

Timeline

Assistant Manager

Bagel Dudes
05.2023 - 02.2024

Server

Texas Roadhouse
05.2022 - 08.2022

Cashier

Whole Foods Market Inc
11.2021 - 03.2022

Associate of Arts - Finance

West Virginia University

Similar Profiles

CREATE PROFILE
Benjamin Naylor