Benjamin Neeno
Nairobi
Summary
Dynamic Virtual Assistant with a proven track record of optimizing project outcomes for Milimani Law Courts by implementing efficient file management systems and enhancing document accessibility. Skilled in spreadsheet management and time management, I excel in transforming challenges into actionable solutions, achieving goals with precision and attention to detail.
Overview
5
5
years of professional experience
Work History
Freelance Virtual Assistant
Self Employed Web
03.2023 - Current
- Implemented file management systems, ensuring secure and organized document storage.
- Assisted with project management tasks, tracking progress and meeting deadlines.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Conducted research on potential leads for new business opportunities.
- Conducted online research for projects, compiling relevant data and summarizing findings.
Intern
Milimani Law Courts
Nairobi, Kenya
08.2023 - 10.2023
- Maintained accurate records of all activities performed throughout internship period.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Sales Associate
Platinum Credit Limited, Tala
03.2020 - 06.2023
- Assessed customer needs to provide assistance and information on product features.
- Adhered to company initiatives and achieved established goals.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Demonstrated product features and benefits for customers' needs.
Cyber Attendant
Bethsa Cyber, Kitengela, Kajiado County
11.2019 - 02.2020
- Ensured that all customer service standards were met or exceeded during each shift.
- Performed routine checks to ensure equipment and facilities were in good working condition.
- Delivered high-quality customer service, resolving issues to ensure customer satisfaction.
- Assisted customers with the usage of equipment or facilities, ensuring a positive experience.
- Responded promptly to customer inquiries regarding services offered or product availability.
Education
Diploma in Criminology And Security Studies
Technical University of Kenya
Nairobi, KE12-2023
Kenya Certificate of Secondary Education (KCSE) -
Kathiani Boys' High School
12-2016
Kenya Certificate of Primary Education (KCPE) -
St. Michael Unyuani Primary School
11-2012
Skills
- Time management
- Event planning
- CRM management
- Task prioritization
- Language proficiency
- Data confidentiality
- Transcription services
- Spreadsheet management
- File organization
- Calendar management
- Problem-solving
- Attention to detail
- Project management
- Online scheduling
- Travel arrangements
- Document preparation
- Internet research
- Data entry
Timeline
Intern
Milimani Law Courts
08.2023 - 10.2023
Freelance Virtual Assistant
Self Employed Web
03.2023 - Current
Sales Associate
Platinum Credit Limited, Tala
03.2020 - 06.2023
Cyber Attendant
Bethsa Cyber, Kitengela, Kajiado County
11.2019 - 02.2020
Diploma in Criminology And Security Studies
Technical University of Kenya
Kenya Certificate of Secondary Education (KCSE) -
Kathiani Boys' High School
Kenya Certificate of Primary Education (KCPE) -
St. Michael Unyuani Primary School
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