Benjamin Nelson
Waupun,WI
Summary
Accomplished in enhancing operational efficiency and production, I leveraged my expertise in painting, paint maintenance, and surface preparation techniques at Mayville Engineering Company. I grew exceptional communication skills at B&D Music Center, LMCL LLC, Homan Auto Sales, and Cerebro LLC. By implementing quality control procedures and fostering teamwork, I significantly contribute to continuous improvement of the paint line and part rejection. My commitment to excellence and a proactive approach can handle many challenges. I am a hardworking and passionate individual with strong organizational skills eager to achieve a permanent position to secure a solid future for my family. I am ready to help the team achieve company goals. I am a very detail-oriented team player with a very positive mindset. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. I am punctual, reliable, smart and committed to job well done and offering exceptional drive.
Overview
9
9
years of professional experience
Work History
Manager/Refurbish and Repair/Lesson Instructor
B&D Music Center
06.2015 - 11.2017
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Controlled store inventory and reviewed cash handling and operations reports.
- Diagnosed cause of problems and completed repairs.
- Delivered exceptional customer experiences by consistently exceeding expectations in both craftsmanship and communication throughout the instrument creation or repair process.
- Improved overall system performance through the timely repair and replacement of faulty components.
- Maintained optimal instrument condition through regular maintenance practices such as cleaning parts thoroughly after use to prevent unnecessary repairs due to wear or damage over time.
- Developed strong relationships with suppliers to secure quality materials at competitive prices for instrument building and repairs.
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
- Incorporated creative activities into lessons to engage students and spark interest in music.
- Enhanced students'' understanding of music theory through engaging activities and exercises.
- Motivated students to practice consistently through goal-setting, tracking progress, and providing constructive feedback.
- Improved student musicianship by incorporating a variety of teaching methods and techniques.
- Mentored students of different ages and backgrounds in music theory, composition and performance.
- Established positive relationships with parents and guardians, promoting open communication and collaboration for student success.
- Planned and executed targeted lesson plans to instruct on music theory, music history, and performance etiquette.
- Assessed student performance and provided constructive feedback to guide progress.
- Developed individualized lesson plans for diverse students, resulting in increased motivation and progress.
Manager
LMCL LLC
11.2017 - 07.2019
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Controlled store inventory and reviewed cash handling and operations reports.
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
- Completed daily paperwork and computer entry of sales data as established by management.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Exhibited excellent people skills during interaction with employees and customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Answered questions about store policies and addressed customer concerns.
- Prioritized excellent customer service through continuous monitoring of employee interactions with shoppers.
- Enhanced store atmosphere, leading to more engaging shopping experience by overseeing redesign of store layout.
Paint Mix Technician
Mayville Engineering Company
07.2019 - 06.2020
Pool Builder
Neuman Pools Inc
06.2020 - 03.2021
- Improved pool construction efficiency by streamlining the building process and implementing best practices.
- Conducted thorough site assessments and prepared detailed reports for accurate project planning and execution.
- Ensured compliance with building codes, health regulations, and safety standards throughout all stages of the construction process.
- Maintained a clean work environment by organizing materials and removing debris at the end of each day.
- Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes
- Demonstrated versatility in framing skills by adapting to various project requirements, including residential homes, commercial buildings, and custom projects.
- Followed safety protocols when using nail guns, saws, and grinders.
- Reduced material waste by optimizing usage of lumber, drywall, and metal studs in various framing projects.
- Installed frames and secured to walls and support structures.
- Cut, measured and shaped wood after inspecting blueprints, build areas and work orders.
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Set wood and other forming materials to prepare for concrete pours.
- Participated in concrete pouring and finishing, expertly managing application of sealers and curing compounds.
- Operated heavy machinery such as mixers, pumps, and power tools to expedite the concrete pouring process.
- Completed various concrete finishing tasks including screeding, edging, and floating for high-quality results.
- Assisted with installation of steel and anchor bolts to reinforce concrete.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Safely operated concrete-cutting and finishing drills, power saws and trowels to complete assigned tasks.
- Maximized the durability of tile surfaces with proper sealing techniques, preventing moisture damage and prolonging lifespan.
- Used power wet saws and tile cutters to cut tiles to specifications for projects.
- Prepared surfaces for tiling using appropriate materials such as cement board or waterproof membrane to ensure long-lasting installations.
- Ensured accurate alignment of tiles using leveling systems for professional results that exceeded clients'' expectations.
- Placed marble and tiles into place using spacers to achieve proper spacing for grout application.
- Leveled surfaces using plywood and mortar prior to laying marble and tile.
- Applied coats of plaster or stucco to structure surfaces using trowels, brushes or spray guns.
- Maintained consistency in texture and color throughout projects using proper mixing techniques and careful application practices.
- Executed or delegated tasks such as mixing mortar and plaster to required consistency.
- Used trawls and Type plastering devices to apply first coats and finish coats of plaster.
- Maintained knowledge of industry materials, tools and equipment.
- Prepared and mixed paste, cement and mortar for projects.
- Reviewed work orders, plans and blueprints and prepared materials and tools accordingly.
Paint Mix Technician
Mayville Engineering Company
03.2021 - 09.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Optimized system performance thorough testing and analysis.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- Prepared surfaces for painting by cleaning, sanding, and masking to achieve optimal results.
- Assisted in the training of new team members, sharing knowledge about best practices for industrial painting applications.
- Demonstrated attention to detail in every aspect of the painting process, resulting in consistent high-quality workmanship.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Selected appropriate coatings based on specific job requirements, maximizing performance and durability while minimizing environmental impact.
- Reduced material waste through accurate measurements, precise mixing of paint, and proper storage.
Car Salesman
Homan Auto Sales
09.2022 - 05.2023
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Maintained up-to-date knowledge of current automotive trends, products, and competitors to stay competitive in the market.
- Participated in training programs to enhance product knowledge and sales techniques, resulting in increased personal success rates.
- Collaborated with management to develop marketing strategies for promoting inventory and increasing showroom traffic.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Efficiently completed paperwork related to sales transactions, adhering to company guidelines while minimizing errors or delays.
- Assisted with trade-in evaluations and appraisals, providing fair offers that encouraged new vehicle purchases.
- Enhanced buyer confidence through honest communication regarding vehicle history reports, maintenance records, or warranty information.
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Prepared purchased vehicles and completed final delivery checks.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Developed strong customer relationships, resulting in repeat business and referrals.
- Increased car sales by effectively demonstrating vehicle features and benefits to potential customers.
Powder Coat Painter
Nemesis Metals
05.2023 - 08.2023
- Prepared surfaces for painting by sandblasting, masking, or other pre-treatment methods, ensuring optimal adhesion of coatings.
- Achieved a high-quality finish on products by applying powder coating using electrostatic spray guns.
- Prepared parts for coating and followed all procedures regarding powder coating application.
- Identified issues with paint viscosity and flow before projects were negatively affected.
- Worked closely with supervisors to address any issues related to job orders or project specifications, ensuring clear communication throughout the production process.
- Performed quality inspections on completed pieces, identifying any defects or inconsistencies in the finish.
- Completed routine maintenance on painting equipment to ensure optimal functionality and prevent breakdowns or delays in production.
- Assisted in training new employees on proper powder coating techniques and safety protocols, improving overall team performance.
- Maintained clean work environment by regularly cleaning and inspecting equipment, preventing potential contamination issues.
- Ensured proper disposal of waste materials according to environmental regulations, contributing to the company''s commitment to sustainability.
- Demonstrated flexibility by adapting quickly to changes in project requirements or schedules without compromising quality of workmanship.
- Troubleshot any problems during the painting process, quickly identifying root causes and implementing appropriate solutions.
Sales Reperesentative
CEREBRO LLC
08.2023 - 03.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Paint Lab Technician
Gardner Manufacturing Company
05.2024 - Current
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Managed inventory of laboratory supplies, reducing waste and optimizing resource allocation.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Oversaw items in inventory and reordered before supplies diminished.
- Performed proper waste water treatment and disposal through a waste treatment system, complying with DNR and EPA specifications.
Education
High School Diploma - Music
Beaver Dam High School
Beaver Dam, WI06.2014
Skills
- Positive Attitude
- Waste water treatment and disposal
- Time Management Capabilities
- Surface preparation techniques
- Quality Control Procedures
- Continuous Improvement Mindset
- Hazardous Materials Handling
- Detail-oriented approach
- Industrial Coating Applications
- Powder Coating Techniques
- Paint Mixing Knowledge
- Spray Equipment Proficiency
- Adhesion Testing Methods
- Teamwork and Collaboration
- Problem-Solving
- Excellent Communication
- Respirator use
- Press Brake Operation
- Equipment Maintenance
- Organizational Skills
- Customer Service
- Customer Relationship Building
- Interpersonal communication skills
- Spray painting
- Visual Inspection
- Coating Thickness Measurement
- Record Keeping Abilities
- Quality control measures
- Protective coatings
- Powder coating
- Powder application expertise
- Coating Defect Identification
- Powder coating equipment operation
- Electrostatic spray gun usage and preventative maintenance
- Batch wash/paint/oven operation
- Proper Masking Procedures
- Product curing
- Maintenance of Equipment
- Pre-treatment chemical and process knowledge
- Blueprint Reading Capabilities
- Safety protocols and oversight
- Quality Control Standards
- Preventive Maintenance
- Determination of proper paint flow
- Continuous learning mindset
- Paint mixing
- Advanced spray techniques
- Knowledge of Paint Chemistry
- Understanding of safety protocols
- Strong Work Ethic
- Team Player
- Paint Sprayer Operation
- Primer Application
- Surface Preparation
- Computer literate
- Quality Assurance
Timeline
Paint Lab Technician
Gardner Manufacturing Company
05.2024 - Current
Sales Reperesentative
CEREBRO LLC
08.2023 - 03.2024
Powder Coat Painter
Nemesis Metals
05.2023 - 08.2023
Car Salesman
Homan Auto Sales
09.2022 - 05.2023
Paint Mix Technician
Mayville Engineering Company
03.2021 - 09.2022
Pool Builder
Neuman Pools Inc
06.2020 - 03.2021
Paint Mix Technician
Mayville Engineering Company
07.2019 - 06.2020
Manager
LMCL LLC
11.2017 - 07.2019
Manager/Refurbish and Repair/Lesson Instructor
B&D Music Center
06.2015 - 11.2017
High School Diploma - Music
Beaver Dam High School
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