Benjamin Nelson
Rexburg,ID
Summary
Highly motivated professional known for outstanding productivity and efficiency in task completion. Possess specialized skills in strategic planning, a wide variety of trades, and team leadership. Excel in communication, problem-solving, and adaptability while ensuring successful and safe workflow.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Owner
Odds And Ends Handyman Service
Rexburg, ID
03.2021 - Current
- Oversee budgeting and financial management.
- Collaborated with other owners on joint ventures and shared resources.
- Set pricing on products and services according to current market.
- Analyzed client needs and assisted in determining appropriate resources, and strategies.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Performed project execution and maintained a high level of workmanship.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in, conversation and effectively determined needs and requirements.
- Ensured safety above all else.
Plant Production Supervisor
Reeds Dairy
Idaho Falls, Idaho
04.2022 - 04.2022
- Monitored quality control processes, identified deficiencies, and implemented corrective actions.
- Established standards for measuring performance against established goals.
- Reviewed work orders and directed set up and adjustments to machines as needed.
- Enforced adherence to established procedures related to manufacturing operations.
- Maintained a safe working environment by enforcing safety regulations and identifying potential hazards.
- Directed and coordinated plant production activities to ensure efficient utilization of materials and personnel.
- Investigated customer complaints regarding product quality or service delivery issues.
Srevice Coordinator
Discount Tire
Idaho Falls, Idaho
02.2017 - 03.2022
- Reviewed invoices for accuracy prior to submission for payment processing.
- Provided customer service to ensure client satisfaction.
- Monitored staff performance and provided feedback on areas of improvement needed.
- Developed strategies for improving customer experience with the organization's services.
- Maintained up-to-date knowledge of industry trends and best practices.
- Identified methods to improve customer experiences, meeting or exceeding expectations.
- Identified needs of customers promptly and efficiently.
- Implemented strategies to take advantage of new opportunities.
Education
Associate of Science - Fire Science
Pima Community College
Tucson, AZ05-2016
Skills
- Painting
- Electrical understanding
- Facilities Maintenance
- Material Handling
- Equipment Operation
- Equipment Maintenance
- Customer Service
- Attention to Detail
- Construction Techniques
- Drywall Installation
- Framing experience
- Window Installation
- Flooring Installation
- Plumbing basics
- Carpentry
Accomplishments
Student body president of the community college I attended
Certification
Hazmat first responder through the international Fire Services accreditation Congress, Eagle Scout Graduate, Type two Firefighter. Background in emergency medical services.
Languages
Spanish
Professional
References
References available upon request.
Timeline
Plant Production Supervisor
Reeds Dairy
04.2022 - 04.2022
Owner
Odds And Ends Handyman Service
03.2021 - Current
Srevice Coordinator
Discount Tire
02.2017 - 03.2022
Associate of Science - Fire Science
Pima Community College
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