Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Benjamin Nickerson

Warsaw,OH

Summary

Proven track record in enhancing satellite communication systems and IT infrastructure efficiency, notably with the Army National Guard. Expert in error correction and problem-solving, I excel in teamwork and leadership, driving projects to successful completion. Skilled in customer support, I significantly contribute to operational excellence and client satisfaction.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position or higher. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Satellite Communications System Operator

Army National Gaurd
01.2020 - Current
  • Optimized system performance for seamless data transmission and improved network efficiency.
  • Managed multiple simultaneous projects, successfully meeting deadlines while maintaining quality standards.
  • Enhanced satellite communication capabilities by implementing advanced troubleshooting techniques.
  • Evaluated new technologies and recommended upgrades to improve overall system efficiency and reliability.
  • Maintained high-quality satellite communications through rigorous equipment testing and calibration procedures.

IT Technician Specialist

Army
05.2023 - 03.2024
  • Maintained mission critical infrastructure for military operations supporting troops overseas.
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.

Sales Associate Specialist

Lowe's
07.2021 - 02.2023
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Coshocton County Career Center
Coshocton, OH
05.2020

Skills

  • Error Correction
  • Problem-solving abilities
  • Teamwork and Collaboration
  • Customer Support
  • Critical Thinking
  • Team Leadership
  • Creative Thinking
  • Effective Communication
  • Relationship Building
  • Professionalism
  • Video Editing

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 4 staff members.
  • Certified with CISCO Security + Networking Certification
  • Awarded and recognized by the Army National Guard for outstanding professionalism and expertise in my fields

Certification

  • Forklift Certification
  • First Aid Certification
  • OSHA Certified
  • CompTIA Certification

Timeline

IT Technician Specialist

Army
05.2023 - 03.2024

Sales Associate Specialist

Lowe's
07.2021 - 02.2023

Satellite Communications System Operator

Army National Gaurd
01.2020 - Current

High School Diploma -

Coshocton County Career Center

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Benjamin Nickerson