BENJAMIN NORRIS

• Process vendor invoices and payments, ensuring bills are accurately recorded and paid in a timely manner Count the money at the end of the day
• Review invoices and supporting documentation for accuracy and proper payment processing.
• Manage company bills and recurring payments while maintaining organized financial records.
• Process employee timecards and verified hours for payroll accuracy.
• Assist with payroll processing, including reviewing employee hours and resolving discrepancies.
• Maintain accurate records of invoices, payments, employee time, and payroll documentation.
• Communicate with vendors and employees regarding payment, billing, timekeeping, and payroll questions.
• Assist with administrative and accounting functions as needed to support daily business operations

• Assist with airworthiness requirements with detailed inspections before takeoff and after completed flights.
• Enhance performance and longevity by recommending and implementing modifications and upgrades.
• Prepare, install and test aircraft equipment and complete systems to achieve proper configuration and performance.
• Complete basic and advanced repairs with thorough testing and inspection. Fault tracing and problem diagnosis.
• Maintain accurate records of all repairs, replacements, and inspections performed on aircraft.
• Train junior mechanics on proper maintenance procedures and safety protocols.
• Assist in disassembly of aircraft for repair or overhaul projects.
• Disassemble, rework and repair components with high accuracy by carefully following technical documentation.
• Support fleet needs with well-maintained fuel storage, equipment and parts inventory.
• Collaborate with other mechanics and engineers to resolve complex technical problems.
• SAP experience

• Prepared professional business correspondence, including letters, invoices, and basic contract language.
• Working with security equipment, wiring, and ordering parts when needed.
• Warehouse Inventory and reordering to maintain stock levels.
• Helped Technicians coordinate resources and paperwork necessary to complete assignments.
• Managed multi-line telephone system to answer questions, route calls, and take messages.
• Built positive relationships with office personnel and customers to strengthen connections.
• 3 years QuickBooks, Microsoft Office, PowerPoint, and Excel experience.

• Handled customer inquiries, billing questions, payments, and service requests including cash.
• Maintained customer satisfaction by addressing customer needs and resolving concerns.
• Resolved customer grievances consistently, collaborating with team members to achieve creative solutions.
• Avoided revenue losses with diligent attention to customers' needs and complaints.
• Filled orders for delivery to customers and maintained stock levels.

• Counted every piece of currency carefully when accepting or dispensing cash.
• Prevented fraud by spotting suspicious behavior and identifying problematic transactions.
• Received checks and cash for deposits, verifying amounts and checking accuracy of deposit slips.
• Opened, closed, and updated accounts based on individual customer needs.
• Managed efficient transactions such as deposits, plan contributions and supply purchases for checks or new cards.
• Balanced currency, coins, and checks in cash drawers at ends of shifts and calculated daily transactions using computers, calculators, and adding machines

Delivery friendly customer service

Process payments and handle cash

Daily cleaning and upkeeps

Stock inventory hourly

Prepping fresh food in kitchen and on floor

Follow daily routines for inventory control and task completion