Benjamin Novack

Dynamic Inventory Lead at Carmax with proven leadership and critical thinking skills, recognized for achieving top regional performance. Expert in time management and problem-solving, ensuring efficient operations and customer satisfaction. Successfully trained Teams and streamlined processes, enhancing productivity and maintaining high standards in vehicle readiness and asset management. Thorough Team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

My top accomplishments would have to be:

• My Work Group contributions to our Department's Number 1 rating the region. We secured the Number 1 status every year I acted as Inventory Lead. I was primarily judged on pre-saleable to saleable ratio, Customer Transfer Cycle Time, and the cost of getting our pre-sale cars to saleable status. Combined with the work from the other groups in our department, we have set the standard for what success looks like to the rest of the region.
• Our early adoption of new systems, such as our RecovR tracking systems. My work group was considered so efficient that we test-piloted said new systems and I was tasked with traveling to other stores to help with associate adoption as well as familiarizing other leadership members with the system tools involved in tracking our products. I even became our store's unofficial troubleshooter and learned how our new system impacted other department's work, as well as how data was shared between RecovR, our proprietary programs, and Sales Force.
• Repairing an important Vendor Relation involving an accounting error. Shortly after taking the Lead Position I was tasked with addressing an opportunity leftover from my predecessor. To remedy the concern, I spent all night working with said vendor at their location to figure out the accounting errors and was able to provide information to both Carmax Corporate and the Vendor's accounting team, which resulted in the corrections of over 100 individual transactions. The error stemmed from a misunderstanding with how the invoices were associated with our vehicles, so I essentially had to correlate invoices with Vehicle Identification Numbers, spanning back the previous 5 years. After this accomplishment, I was able to set the standard for what my time in a leadership role would look like and our store's relationship with said vendor remains strong.