Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Benjamin Ohler

Akron,OH

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

15
15
years of professional experience

Work History

General Manager

5 Star Pizza Llc
12.2016 - Current
  • Formulated policies and procedures to streamline operations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Assisted in recruiting, hiring and training of team members.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Trained new employees on proper protocols and customer service standards.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Developed and implemented strategies to increase sales and profitability.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Skilled Laborer

Glo Windows
08.2008 - 10.2020
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Helped with erecting scaffolding and ladders.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Cleaned and maintained tools, equipment and worksites.

General Maintenance Technician

Goodyear
11.2013 - 11.2015
  • Inspected and maintained equipment to keep items in top working condition.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Diagnosed and repaired complex mechanical and electrical systems.
  • Operated varied hand and power tools to complete repairs.
  • Executed tasks within time and budget constraints.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Detected and repaired machinery faults using electrical and manual testing methods.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Replaced worn or broken parts on machines and equipment.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Followed safety protocols to minimize workplace accidents.

Education

No Degree - Automotive Technology

Stark State College
Canton, OH

High School Diploma -

Cuyahoga Falls High School
Cuyahoga Falls, OH
07.2007

Skills

  • Program Development
  • Employee Scheduling
  • Global Solutions
  • Data Review
  • Multimillion-Dollar P&L Management
  • Sales Planning and Implementation
  • Profit and Loss
  • Food Preparation and Safety
  • Customer Experience
  • Team Training
  • Time Management
  • Process Improvement
  • Management Training
  • Communication Skills
  • Coaching and Mentoring
  • Troubleshooting Expertise
  • Event Management
  • Staff Training
  • Staff Development
  • Performance Improvement
  • Training and Development
  • Administrative Skills

Timeline

General Manager

5 Star Pizza Llc
12.2016 - Current

General Maintenance Technician

Goodyear
11.2013 - 11.2015

Skilled Laborer

Glo Windows
08.2008 - 10.2020

No Degree - Automotive Technology

Stark State College

High School Diploma -

Cuyahoga Falls High School
Benjamin Ohler