Benjamin Olson
Boise,ID
Summary
Thank you for taking the time to view my resume! I have spent a few years in the Service Industry at this point. I can say I am a lifelong passion filled professional in the industry. I am eager to continue learning, and to find a winning team!
Overview
5
5
years of professional experience
Work History
Barback/expo/foodrunner/busser
Chandlers Steakhouse
10.2021 - 02.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted wait staff with timely food delivery and guest requests.
- Assisted customers with carry-out service.
Server/food Runner/busser
Barbacoa
04.2020 - 08.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Engaged in suggestive selling and other sales techniques.
- Established rapport with customers by providing friendly and attentive service.
- Typically handle 500-700 head nights
Bartender
Tom Graineys Sports Bar
10.2020 - 05.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Front Desk Associate
Axiom Fitness
08.2019 - 03.2020
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Cook
Burger Belly
02.2019 - 08.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Bagger
Ridleys Family Market
09.2018 - 05.2019
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Assisted customers by escorting and placing grocery bags in vehicles.
- Assisted with maintaining clean and organized store appearance.
Butcher Block Clerk
Albertsons
09.2017 - 12.2018
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Restocked products based on available inventories and customer demands.
Education
High School Diploma -
Heartland Highschool
McCall, ID10.2017
Skills
- High-Volume Dining
- Kitchen Staff Management
- Mentoring
- Cross-Functional Training
- Special Assignments
- Food Plating and Presentation
- Interpersonal Relations
- Time Management
- Service Bar Restocking
- Food and Drink Garnishing
- Guest Satisfaction
- Suggestive Selling
- Beverage Making and Delivery
- Process Transactions
- Complaint Handling
- Strong Client Relations
- Quality Control
- Table Setting Knowledge
- Working Quickly
Accomplishments
Best all around busser 2020 (barbacoa)
Timeline
Barback/expo/foodrunner/busser
Chandlers Steakhouse
10.2021 - 02.2023
Bartender
Tom Graineys Sports Bar
10.2020 - 05.2021
Server/food Runner/busser
Barbacoa
04.2020 - 08.2021
Front Desk Associate
Axiom Fitness
08.2019 - 03.2020
Cook
Burger Belly
02.2019 - 08.2019
Bagger
Ridleys Family Market
09.2018 - 05.2019
Butcher Block Clerk
Albertsons
09.2017 - 12.2018
High School Diploma -
Heartland Highschool
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