Benjamin Ommen
Senior Data Governance Analyst
Aubrey,TX
Summary
As an employee at Citi, I have had the opportunity to grow and learn on four different occasions in my five years. These teams were vastly different in their roles and responsibilities. Each one of those positions has provided me with an opportunity to learn and adapt to roles that I did not have the skillset for in the beginning. I was expected to contribute and lead upon joining each of these teams. Throughout this time, I have also learned the value of creating meaningful relationships and working as a cohesive unit to deliver exceptional results. I strive to help people achieve their goals while maintaining a positive and professional relationship.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Senior Data Governance Analyst
Citigroup
Irving, TX
06.2019 - Current
- Designed/analyzed complex reports to satisfy management requirements.
- Dealt with complex and variable issues with substantial potential impact.
- Used broad discretion in developing solutions for broad based business reporting issues.
- Led reengineering efforts in business's methodology, strategy, and organizational goals.
- Applied advanced understanding of processes, procedures, and policies for area supported. Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives.
- Acted as advisor or coach to new or lower level personnel in the business processes and procedures of area supported.
- Provided in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
- Influenced strategic functional decisions through advice, counsel or provided services that have direct impact on the business.
- Persuaded and influences others through developed communication and diplomacy skills with colleagues in other areas and occasional external customers.
- Dealt with complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting needs.
- Exercised wide degree of latitude and discretion in order to filter, prioritize and validate potentially complex material from multiple sources.
- Provided advice and counsel related to the technology or operations of the business.
- Gathered and synthesizes existing data governance principles, policies, practices and standards in accordance with industry best practices.
- Produced recommendations for enterprise-wide guiding principles, policies, processes and practices.
- Determined requirements for and prioritize development of new enterprise-wide principles, policies, processes and practices as needed.
- Developed and maintained relationships with key business leaders and influential subject matter experts within specific lines of business to drive efforts to measurable successful conclusion.
- Appropriately assessed risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Business Intelligence Analyst
Citigroup
Irving, TX
01.2019 - 06.2019
- Developed the dashboard standard for reporting on all project performance metrics across the organization. This was published for the Executive Scorecard to show the financial impact of past due projects.
- Created & published executive dashboards surrounding project & financial performance to Tableau Server.
- Utilized Cognos & SQL Server to generate executive scorecards for project health & performance analysis.
- Optimized the financial reporting processes using Tableau dashboards to phase out the legacy process.
- Analyzed project data & updated the critical initiative dashboard to guide the top priorities of the bank.
- Collected data from wide-ranging sources.
- Maintained proficiency with latest database technologies.
- Developed intelligence-sharing dashboards, providing company-wide access to collected data.
User Engagement & Experience Manager
Citigroup
Irving, TX
04.2018 - 01.2019
- Performed financial & system analysis on the health of our entire analytic environment on a monthly basis.
- Established monthly user forums discuss the architecture & core process of our analytic environment.
- Created & maintained a SharePoint site for defects, sync schedules, & updates for users to interact with.
- Managed the sync schedule in collaboration with third-party vendors to create a seamless experience.
- Coordinated Citi's successful migration communication strategy with two vendors, the migration team, and the end users to create a seamless upgrade from the legacy service to a load-balanced and scalable environment.
- Gathered data on integration issues and vulnerabilities and outlined improvement recommendations.
- Directed team members to follow specific testing standards and guidelines as outlined in project requirements.
- Met with quality assurance, developers and project managers to assess scope and sequence of project.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
Product Manager
Citigroup
Irving, TX
07.2017 - 04.2018
- Devised a product that processes customer feedback through a machine learning model into the product backlogs of the appropriate product teams, while developing the release cycle for Citibanamex Pay optimizations.
- Launched Citi's second FinTech application & obtained funding to launch to the app store.
- Developed & prioritized user stories for agile development teams in collaboration with our business partners.
- Managed development testing & aided in implementing behavior driven development.
- Developed & planned a project to update systems to APIs in collaboration with the Mexico region.
- Coordinated design meetings and decisions across five internal departments and teams.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Conceptualized and deployed enhanced product features and optimized implementation for use in consumer applications.
- Managed benchmarks, product demonstrations and testimonials for performance evaluation.
- Prioritized roadmap in order to achieve product goals and metrics.
- Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Assessed vendor products and maintained positive vendor relations.
- Consulted with product development teams to enhance products based on customer interest data.
- Coordinated project planning and execution with team members and team leads.
Supply Chain Executive Intern
Alcon
Fort Worth, TX
09.2016 - 05.2017
- Mapped the global value chain for specific product lines in the US & European markets.
- Explored options to improve sales & the operations planning process for specific products.
- Developed inventory classification model to reduce cost while maintaining an optimal customer service level.
- Presented recommendations on technology & overall supply chain upgrades & improvements to executives.
- Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
- Assessed vendor operations according to quality benchmarks and standards.
- Analyzed, optimized and oversaw inventory procedures to improve supply chain operations.
- Developed solutions to address problems in distribution and transportation of products.
- Balanced demand and supply while aligning volume and mix to achieve production objectives.
- Monitored, analyzed and reported domestic freight and carrier management performance against set goals to compare costing to forecasts.
- Drove key performance indicators and continuous improvements throughout logistics and supplier operations.
Education
BBA - Business Information Systems
Texas Christian University
Fort Worth, TX 08.2013 - 05.2017
Skills
Business Development
Gap analysis
Operations analysis
Business process mapping
Workflow Analysis
Collaboration
Conflict Resolution
Jira Development & Integration
Confluence Integration & Deployment
Project Management
CI/CD Bitbucket Development
Behavior Driven Development
Tableau Dashboard Implementation
User Engagement & Communication Strategy
Teradata Permissions & Infrastructure
KDC LDAP Authentication & Provisioning
Cloudera Hadoop Infrastructure
Information Security Data Handling Standards
GDPR/CCPA Data Privacy Standards
Agile/Scrum Methodology
Timeline
Senior Data Governance Analyst
Citigroup
06.2019 - Current
Business Intelligence Analyst
Citigroup
01.2019 - 06.2019
User Engagement & Experience Manager
Citigroup
04.2018 - 01.2019
Product Manager
Citigroup
07.2017 - 04.2018
Supply Chain Executive Intern
Alcon
09.2016 - 05.2017
BBA - Business Information Systems
Texas Christian University
08.2013 - 05.2017