Benjamin Parker
San Gabriel,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Tow Truck Driver
Royal Coaches
Baldwin Park, CA
05.2020 - Current
- Inspected tow trucks before and after use for mechanical issues or damage.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Maintained ongoing communications with FSP Dispatch in operations center to keep teammates informed.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Performed vehicle inspections prior to towing.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Provided safety, security and transportation in accordance with policies, procedures and regulations.
- Loaded heavy items onto flatbeds using cranes and pulleys safely and securely.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
- Provided courteous customer service at all times by being friendly, helpful, and professional.
- Worked well with dispatchers to communicate route and schedule changes.
- Obtained signatures needed to complete and process paperwork.
Automotive Technician
Bob Wondries Ford
Alhambra, CA
07.2016 - 02.2020
- Repaired, replaced and adjusted brakes.
- Adhered strictly to company policies concerning quality control standards.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Inspected vehicle engines and other components to identify potential issues.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Reviewed work orders and discussed with supervisors.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Performed drive ability tests on vehicles after repairs were completed.
Education
High School Diploma -
Gabrielino High School
San Gabriel, CA05-2016
Forestry
Citrus College
Glendora, CASkills
- Vehicle Maintenance and Repair
- Customer Service
- Safety Management
- Heavy Lifting
- Delivery Documentation
- State and Federal Regulations
- CB Radio Communication
- Identification Verification
- Emergency Response
- Shift Work Experience
- General Security
- Physical Fitness
- Weapons Training
Timeline
Tow Truck Driver
Royal Coaches
05.2020 - Current
Automotive Technician
Bob Wondries Ford
07.2016 - 02.2020
High School Diploma -
Gabrielino High School
Forestry
Citrus College
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