Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Phillips

Palm Bay,FL

Overview

11
11
years of professional experience

Work History

Deli/Produce Associate

Publix Super Markets
06.2014 - Current
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Supported promotional plans by updating signage with price changes.
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Performed regular segment cycle counts and [Timeframe] inventory audits to maintain accurate records.
  • Operated various types of equipment including balers, power jacks and slicing machines.
  • Pleasantly greeted customers and provided prompt and courteous service at all times.
  • Completed prep work on pre-packaged vegetables and fruits.
  • Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Blocked produce and culled damaged or spoiled pieces.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Greeted customers and directed to requested products.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Boosted store revenues [Number]% by persuasively cross-selling [Type] items.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Managed timely and effective replacement of damaged or missing products.
  • Assisted customers by finding items quickly, boosting store satisfaction rate by [Number]%.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Education

High School Diploma -

Forest Hill High School
West Palm Beach, FL
04.2000

Skills

  • Monitoring inventory
  • Product processing
  • Quality control guidelines
  • Cleaning and sanitation
  • Temperature Monitoring
  • Product Displays
  • Price Checking
  • Operating Pallet Jacks
  • Merchandise Organization
  • Cleaning
  • Food Safety
  • Store Operations
  • Product Knowledge
  • Restocking Produce
  • Storing Daily Deliveries
  • Removing Defective Products
  • Basic math
  • Management interaction
  • Grocery equipment
  • Safety standards and protocols
  • Retail Sales
  • Reloading salvage materials
  • Sanitizing requirements
  • Marking down products
  • Written and oral communication

Timeline

Deli/Produce Associate

Publix Super Markets
06.2014 - Current

High School Diploma -

Forest Hill High School
Benjamin Phillips