Benjamin Phillips
Palm Bay,FL
Overview
11
11
years of professional experience
Work History
Deli/Produce Associate
Publix Super Markets
06.2014 - Current
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Supported promotional plans by updating signage with price changes.
- Stocked fruits and vegetables and removed old or poor quality products.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Performed regular segment cycle counts and [Timeframe] inventory audits to maintain accurate records.
- Operated various types of equipment including balers, power jacks and slicing machines.
- Pleasantly greeted customers and provided prompt and courteous service at all times.
- Completed prep work on pre-packaged vegetables and fruits.
- Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Blocked produce and culled damaged or spoiled pieces.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Removed all debris and packaging from boxes and separated for recycling or disposal.
- Greeted customers and directed to requested products.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Boosted store revenues [Number]% by persuasively cross-selling [Type] items.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Managed timely and effective replacement of damaged or missing products.
- Assisted customers by finding items quickly, boosting store satisfaction rate by [Number]%.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
High School Diploma -
Forest Hill High School
West Palm Beach, FL04.2000
Skills
- Monitoring inventory
- Product processing
- Quality control guidelines
- Cleaning and sanitation
- Temperature Monitoring
- Product Displays
- Price Checking
- Operating Pallet Jacks
- Merchandise Organization
- Cleaning
- Food Safety
- Store Operations
- Product Knowledge
- Restocking Produce
- Storing Daily Deliveries
- Removing Defective Products
- Basic math
- Management interaction
- Grocery equipment
- Safety standards and protocols
- Retail Sales
- Reloading salvage materials
- Sanitizing requirements
- Marking down products
- Written and oral communication
Timeline
Deli/Produce Associate
Publix Super Markets
06.2014 - Current
High School Diploma -
Forest Hill High School