BENJAMIN PORAT
LaGrange
Summary
I am Highly motivated IT and Cybersecurity-focused Management Information Systems student with strong academic performance above a 3.63 GPAand hands-on experience in IT support, networking coursework, systems analysis, and web development. I am eager to learn and understand the business needs. I have proven the ability to troubleshoot technical issues, communicate clearly with users, and apply business-aware thinking to technology problems. I am seeking an IT or Cybersecurity Internship where I can grow technical skills, contribute immediately, and build a strong professional portfolio.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Support Specialist (Part-Time)
University of West Georgia
07.2023 - Current
- Provided frontline IT support to students and staff in an academic environment
- Assisted incoming students with creating and submitting IT support tickets, ensuring accurate issue documentation and routing
- Troubleshot and resolved device-related issues (login access, software problems, connectivity basics)
- Guided users step-by-step to identify problems and apply appropriate solutions
- Developed strong communication skills by translating technical issues into clear, user-friendly explanations using standard support procedures
DrSwish YouTube Channel
YouTube
01.2021 - Current
- I got over 100 million lifetime views from making Nba content
- Grew a Tiktok channel from 0 to 20k subscibers
- Passionate about Nba content
- Highest viewed video sits at over 2 million views
Drive-Thru Cashier
McDonald's
08.2024 - 12.2025
- Delivered fast-paced customer service while handling transactions and team coordination
- Processed customer orders quickly and accurately at busy counter.
Waiter/Team Member
Schlotzsky's
10.2014 - 12.2017
- Worked in a high-volume food service environment handling customer orders, POS systems, and team coordination
- Demonstrated reliability, time management, and customer-facing communication skills
Bookstore Assistant
West Georgia Technical College
01.2021 - 12.2023
- Supported daily operations, inventory, and customer assistance
Owner/Operator
DogzOnCart
12.2021 - Current
- Operated and managed a small business serving corporate and community clients
- Handled scheduling, logistics, and customer-facing operations
- Demonstrated accountability, reliability, and operational problem-solving
Education
Bachelor of Business Administration (BBA) - Finance, Management Information Systems (MIS), Cybersecurity, Networking, Financial Analytics
University of West Georgia (UWG)
Carrollton, GA01.2026
Associate of Applied Science - Accounting
West Georgia Technical College
La Grange, GA12.2024
Skills
- IT Support & Troubleshooting
- Networking Fundamentals
- Cybersecurity Foundations
- Web Development
- HTML
- CSS
- Basic JavaScript
- Relational database concepts
- Data management
- Microsoft Excel
- Microsoft Office
- Ticketing systems
- Operating Systems
- Windows 10
- Social Media influencer (with over 100k subscribers)
- Technical issues analysis
Certification
- University-level coursework in Networking, Cybersecurity, and Information Systems
- Computer Applications & Business Systems Training
- Will be getting Security+ , CompTIA Security+, and Network+
Timeline
Drive-Thru Cashier
McDonald's
08.2024 - 12.2025
IT Support Specialist (Part-Time)
University of West Georgia
07.2023 - Current
Owner/Operator
DogzOnCart
12.2021 - Current
DrSwish YouTube Channel
YouTube
01.2021 - Current
Bookstore Assistant
West Georgia Technical College
01.2021 - 12.2023
Waiter/Team Member
Schlotzsky's
10.2014 - 12.2017
Associate of Applied Science - Accounting
West Georgia Technical College
Bachelor of Business Administration (BBA) - Finance, Management Information Systems (MIS), Cybersecurity, Networking, Financial Analytics
University of West Georgia (UWG)
Career Interests
- IT Support/Help Desk Intern
- Cybersecurity Intern/SOC Intern
- IT Operations or Systems Analyst Intern