Summary
Overview
Work History
Skills
Timeline
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Benjamin Posey

Oregon City,OR

Summary

I started my Lowe's career 19 years ago. Starting part-time throwing freight at 4am in the mornings. As I continued my Lowe's career I was challenged to do more. As I was challenged more I realized that I wanted to make a career with Lowe's. I have worked in many areas of the store. Merchandising was my longest role I enjoyed getting the store set up for success. Managing the teams by teaching coaching and training them we were able to set the store up for successful selling days. As a district quality coordinator I was able to manage eight different stores making sure every store was set to plan. Our district was always at the top for every metric for the MST program. Taking over in the ASM role my stride did not change. I able to rebuild teams and deliver results. Teaching coaching and training builds the teams culture to deliver results.

Overview

3
3
years of professional experience

Work History

Operations Assistant Store Manager

Lowe's
03.2024 - Current
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed day-to-day department operations with effective workflow coordination.
  • Analyzed and reported on operational data to identify trends and issues.
  • Supported new employee training and onboarding, providing documentation and training materials on operational processes and procedures.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.

Merchandising Assistant Store Manager

Lowe's
03.2023 - 03.2024
  • Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction.
  • Managed a team of associates, ensuring proper training, scheduling, and adherence to company policies.
  • Provided ongoing coaching to team members, empowering them to excel in their roles while driving overall store performance.
  • Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Maintained a clean and organized store environment by enforcing strict standards for cleanliness and organization.
  • Increased sales by creating visually appealing merchandise displays and product arrangements.
  • Coordinated promotional events, contributing to increased overall store sales and customer engagement.
  • Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

District Quality Coordinator

Lowe's
02.2021 - 03.2023
  • Developed a culture of continuous improvement within the organization by encouraging team members to identify opportunities for enhancement and facilitating their efforts to implement those changes.
  • Analyzed data trends to identify opportunities for process improvements, leading to a more efficient workflow and higher quality output.
  • Completed quality control audits.
  • Collaborated with teams to improve overall product performance and execution of resets.

Skills

  • Attention to Detail
  • Positive Attitude
  • Professional and Friendly
  • Store Organization
  • Team Building and Leadership
  • Store Opening and Closing
  • Store operations
  • Goals and performance
  • Relationship building and management
  • Strategic Merchandising
  • Problem-Solving
  • Customer Service and Engagement

Timeline

Operations Assistant Store Manager

Lowe's
03.2024 - Current

Merchandising Assistant Store Manager

Lowe's
03.2023 - 03.2024

District Quality Coordinator

Lowe's
02.2021 - 03.2023

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Benjamin Posey