Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Benjamin Quirke

Gurnee,IL

Summary

Diligent customer care associate bringing proven customer relations and problem-solving abilities. Work effectively in fast-paced environments to build trust and resolve complex issues. Tech-savvy professional equipped with knowledge and relationship-building abilities necessary to drive retention and key satisfaction metrics.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Care Associate

Gurnee Park District
05.2023 - 08.2023
  • Helped customers through stressful times by giving expert help and building customized solutions for unique requirements.
  • Followed up on outstanding issues to complete resolutions and maintain customer satisfaction.
  • Fielded inquiries via email, chat and text to offer immediate assistance with customers' needs.
  • Identified crisis calls and arranged for emergency assistance to resolve important problems.

Lifeguard

Gurnee Park District
04.2022 - 04.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.

Lifeguard

Six Flags Great America
04.2021 - 09.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.

Volunteer

Neighborhood
01.2015 - 08.2023

-Maintained landscape of my neighbor all year round.

-Preserved my neighbor's house while they were at states of absence.

-Supported clients through development of new life skills, obtaining resources and transitioning back to society.

Education

Bachelor of Science - Agribusiness Markets And Management

University of Illinois Urbana-Champaign
Champaign, IL
05.2027

High School Diploma -

Warren Township High School
Gurnee
05.2023

Skills

  • Cash Register Operations
  • Customer Relations
  • Landscape Maintenance
  • Verbal and Written Communication
  • Activities Leadership

Certification

  • Acrobat DC Essential Training


Timeline

Customer Care Associate

Gurnee Park District
05.2023 - 08.2023

Lifeguard

Gurnee Park District
04.2022 - 04.2023

Lifeguard

Six Flags Great America
04.2021 - 09.2021

Volunteer

Neighborhood
01.2015 - 08.2023

Bachelor of Science - Agribusiness Markets And Management

University of Illinois Urbana-Champaign

High School Diploma -

Warren Township High School
  • Acrobat DC Essential Training


Benjamin Quirke