Benjamin Randall
West Seneca,NY
Summary
Dedicated professional with strong customer service skills and proven problem-solving abilities. Experienced in managing schedules and budgets, ensuring safe operations and high-quality results.
Overview
13
13
years of professional experience
Work History
Family Caregiver
Household
West Seneca, NY
11.2023 - Current
- Executed daily responsibilities with precision and efficiency.
- Managed schedules, appointments, and routines for children and elderly family members.
- Oversaw family budget to ensure effective expense management.
- Administered prescribed medications, monitored health, and coordinated appointments for elderly family members.
- Provided daily assistance with activities of living, including bathing, grooming, transport, and meal preparation for elderly family members.
Driver
DoorDash
Hamburg, USA
01.2022 - 01.2024
- Delivered food promptly to customers across designated areas.
- Managed customer interactions to ensure quality service experience.
Window Cleaner
Luxury Pro
Buffalo, NY
04.2023 - 11.2023
- Cleaned windows using various tools and techniques for residential and commercial properties.
- Followed safety protocols while working at heights to minimize risks during operations.
- Maintained equipment, ensuring all tools were in proper working condition for each job.
- Engaged customers through door-to-door visits to introduce products.
Construction Worker
Gypsum Systems, Inc.
07.2019 - 05.2022
- Followed safety protocols to ensure a secure work environment.
- Assisted in installing drywall and finishing surfaces per project specifications.
- Collaborated with team members to complete tasks efficiently and on schedule.
- Maintained tools and equipment to ensure optimal performance and safety standards.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
Insurance Agent
Allstate Insurance
Hamburg, USA
05.2019 - 07.2019
- Processed policy applications and managed client accounts efficiently.
- Conducted regular policy reviews to ensure adequate coverage for clients.
- Provided exceptional customer service by addressing inquiries promptly.
Mail Carrier
United States Postal Service
Orchard Park, USA
11.2016 - 05.2019
- Delivered mail along designated routes in various weather conditions.
- Followed safety protocols to ensure secure handling of mail items.
- Operated postal vehicles while adhering to traffic laws and regulations.
- Provided friendly customer service at all times while delivering mail.
- Operated a vehicle in accordance with safety regulations.
Certified Nursing Assistant
Elderwood at Hamburg
Hamburg, USA
02.2016 - 11.2016
- Assisted patients with daily living activities and personal hygiene needs.
- Documented patient care activities accurately in electronic health records systems.
- Collaborated with healthcare teams to ensure quality patient care delivery.
- Maintained a clean and safe environment in patient rooms and common areas.
Sales associate
Shoe Dept
Hamburg, USA
04.2015 - 02.2016
- Assisted customers in selecting footwear that meets their needs.
- Processed sales transactions using point-of-sale systems accurately.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Construction worker
Gypsum Systems, Inc.
Elma, USA
01.2014 - 02.2015
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Communicated effectively with supervisors regarding project progress and concerns.
Team Member
Blasdell Pizza
Hamburg, USA
08.2012 - 04.2014
- Prepared and assembled ingredients for pizzas and other menu items.
- Maintained cleanliness and organization throughout the kitchen and dining areas.
- Operated kitchen equipment safely and efficiently during busy hours.
- Followed food safety guidelines to ensure quality and hygiene standards.
- Maintained a clean and organized work area throughout shift.
Education
High School Diploma -
Frontier Central High School
Hamburg, NY06.2013
Skills
- Forklift certification
- Safety compliance
- Critical thinking
- Problem solving
- Auto insurance knowledge
- Customer service
- Drywall installation
- Carpentry skills
- Box truck operation
Assessments
- Delivery driver, Proficient, 08/21, Interpreting instructions or signs and solving problems
- Work style: Reliability, Proficient, 08/21, Tendency to be reliable, dependable, and act with integrity at work
- Warehouse safety, Expert, 03/22, Using safe practices in a warehouse setting
- Management & leadership skills: Planning & execution, Familiar, 07/21, Planning and managing resources to accomplish organizational goals
Timeline
Family Caregiver
Household
11.2023 - Current
Window Cleaner
Luxury Pro
04.2023 - 11.2023
Driver
DoorDash
01.2022 - 01.2024
Construction Worker
Gypsum Systems, Inc.
07.2019 - 05.2022
Insurance Agent
Allstate Insurance
05.2019 - 07.2019
Mail Carrier
United States Postal Service
11.2016 - 05.2019
Certified Nursing Assistant
Elderwood at Hamburg
02.2016 - 11.2016
Sales associate
Shoe Dept
04.2015 - 02.2016
Construction worker
Gypsum Systems, Inc.
01.2014 - 02.2015
Team Member
Blasdell Pizza
08.2012 - 04.2014
High School Diploma -
Frontier Central High School